Advanced Elegance, Outstanding Staff of 2021 Group Company, Wang Bingbing Gone from Behind the Scene to the Front
Release time:
2022-12-13
Wang Bingbing is "Old Peak " who has been working in Jianfeng Group since graduation. Graduated from Shenyang Pharmaceutical University in 2009 and entered the central laboratory of Jianfeng Pharmaceutical Company. 2013 went to Jianfeng Health to engage in quality and research and development. The following year he transferred to market management. 2020 was also in charge of sales due to personnel adjustment, responsible for docking the company's direct management of customers.
Market management is mainly responsible for product promotion, sales channel layout, etc., comparing sales, similar to the role of behind-the-scenes operation planning. When he went to the front of the stage and started his own practical exercises, Wang Bingbing found out that this was completely different from his previous understanding when watching other people's operations. There are thousands of customers, some kind and easy-to-talk, some honest and frank, some haggle over every ounce, and some are more emotional. How to communicate with customers and deal with various situations is a big test for Wang Bingbing. "I have learned more in actual work than in school " .
In the most extreme case, Wang Bingbing was scolded and cried several times by a strong customer. That customer is the first time to contact the health food industry. He pursues perfection and is very concerned about whether things develop according to his own ideas. The product packaging is designed by himself, and the packaging materials are also his own choice. The products commissioned by
are 2 liquid soft bags with different formulas (day and night combination). One of the raw materials will be heated to produce gas during processing, and will bulge a little when bagging. The other raw material has no gas production phenomenon and is relatively flat. After packing, one of the two boxes will appear full and the other will appear loose. Wang Bingbing and his colleagues didn't care. The customer looked at it carefully and felt it with his hand. He was very unhappy and asked for repackaging. He opened the box again and found that there were some dots and some strips of glue in the box. He felt very unsightly and unprofessional. He was furious and scolded Wang Bingbing and his colleagues.
Grievance belongs to injustice. In line with the service concept of customer first, Wang Bingbing quickly arranged for urgent rework. The box was redone and the bag was repackaged, so the customer was relieved. After the order was completed normally, the other party also asked his colleagues to apologize, which means "no deal " .
Health care products have a high degree of personalization, with many types and ways of materials and packaging, and customized packaging designs are even more varied. And each customer has his own appeal and expression, the packaging of e-commerce channels should be fancy, those for female consumers should be colorful, and those for middle-aged and elderly groups should be stable and atmospheric, mainly red and gold. Every time the outer packaging is designed, it is common for customers to pick several or more than a dozen schemes in a row.
has a customer who processes spore oil. His two brands are divided into multiple distributors, each with different packaging. The products are divided into 30 grain package, 60 grain package, 120 grain package, etc. The number of bottles in a box is different, and each bottle is divided into different grain numbers. There are dozens of specifications after cross calculation, while the bottles, sealing labels, anti-fake codes, instructions, folds, sulfuric acid paper, etc. used in different specifications are also different. In case of this kind of situation, Wang Bingbing will make his own small account, print out the list, check it repeatedly at any time and check with customers regularly.
When designing packaging, customers sometimes have clear demands and have to make it look like so-and-so. Sometimes I don't know what I want, and I only have a vague feeling in my heart. Look at similar products on the market. This one has good packaging and which one has good packaging and wants to imitate and learn. After much contact, Wang Bingbing gained experience and kept the packaging design he had done before for customers' reference and selection. When Wang Bingbing brought her products to the exhibition for publicity, she met a customer who especially liked to imitate, which left a deep impression on her. The other party asked many design companies before looking for it, but they still felt that it was not enough. They asked Wang Bingbing to see all the design drafts in her hand. Some sample boxes were commissioned by other companies for healthy processing. The customer's information was not convenient to send out, and Wang Bingbing did not give it. As a result, he went to the box in the background of the exhibition and forcibly brought the sample boxes, which made people laugh and cry.
Wang Bingbing was impatient and introverted before. Through communicating with customers, she also became much more easygoing and cheerful. On the whole, Wang Bingbing thinks that he is relatively lucky, and the change of work is smooth and smooth. With the experience accumulated in following up products in quality and R & D positions, he has a detailed understanding of the details of the products, and has a reasonable basis for communicating with customers, which makes it easier for them to be convinced. However, she tries hard to treat her customers in the same way as friends, family members or best friends, so that both parties can make money and have good continuity after talks.
In the past two years, the impact of the epidemic and the economic situation, all kinds of exhibitions postponed, offline activities blocked, health care products sales encountered certain difficulties, Wang Bingbing himself also quite coincidentally experienced "where to isolate " stage, ran several places in a row, all encountered the epidemic point. Once she was in a hurry to visit customers in Hangzhou. When the prevention and control situation at the destination was stable, she was busy rushing over and broke out again. She was quarantined when she returned to gold and almost missed the New Year. However, Wang Bingbing believes that the difficulties are temporary. If we conscientiously sum up experience, overcome shortcomings, and work harder to grow and learn, we will certainly be able to do a better job in the future.
(Reporter Chen Shengmu)
More information
Zhang Yiwen, deputy director of the provincial science and technology department, visited the peak
News from our newspaper On July 17, Zhang Yiwen, deputy director of the Zhejiang Provincial Department of Science and Technology, and his entourage visited Jianfeng Group and had a discussion with leaders of group companies such as Jiang Xiaomeng and Yu Jianhong. Jiang Xiaomeng, chairman of the group company, introduced to Deputy Director Zhang Yiwen the development, business status, industrial structure adjustment, product innovation and research and development of Jianfeng Group in recent years from the cement, medicine and health sectors. Huang Jinlong, deputy general manager of the group company and general manager of the pharmaceutical company, emphatically introduced the industrial layout, scientific research level, innovative development direction, achievements, and research projects of the pharmaceutical company. The two sides also exchanged views on information docking, innovation project support, industrialization projects and other related issues. Deputy Director Zhang Yiwen fully affirmed Jianfeng's work in recent years. He said that since Jianfeng's old cement industry has moved to other provinces in recent years, he has paid less attention to it. He did not expect to do so well now. What is particularly gratifying is that Jianfeng pays attention to the investment in technological innovation while developing, and clarifies the development direction of "making the enterprise bigger and stronger". It is a listed company that allows shareholders to rest assured. (Reporter Ni Yingzhen)
2020
07-31
Zhang Yiwen, deputy director of the provincial science and technology department, visited the peak
News from our newspaper On July 17, Zhang Yiwen, deputy director of the Zhejiang Provincial Department of Science and Technology, and his entourage visited Jianfeng Group and had a discussion with leaders of group companies such as Jiang Xiaomeng and Yu Jianhong. Jiang Xiaomeng, chairman of the group company, introduced to Deputy Director Zhang Yiwen the development, business status, industrial structure adjustment, product innovation and research and development of Jianfeng Group in recent years from the cement, medicine and health sectors. Huang Jinlong, deputy general manager of the group company and general manager of the pharmaceutical company, emphatically introduced the industrial layout, scientific research level, innovative development direction, achievements, and research projects of the pharmaceutical company. The two sides also exchanged views on information docking, innovation project support, industrialization projects and other related issues. Deputy Director Zhang Yiwen fully affirmed Jianfeng's work in recent years. He said that since Jianfeng's old cement industry has moved to other provinces in recent years, he has paid less attention to it. He did not expect to do so well now. What is particularly gratifying is that Jianfeng pays attention to the investment in technological innovation while developing, and clarifies the development direction of "making the enterprise bigger and stronger". It is a listed company that allows shareholders to rest assured. (Reporter Ni Yingzhen)
2020
07-30
"Jianfeng is the leader of Jinhua's state-owned industrial entities. Under the current situation of the'Belt and Road' and building the fourth largest metropolitan area in Zhejiang, it is necessary to give full play to the role of the main force and drive the development of the entire industry." On July 13, Jin Wensheng, director of Jinhua Economic and Information Commission, stressed this when he was doing a special survey at the peak. On the same day, Jin Wensheng and the heads of relevant business offices of the Economic and Information Commission came to the peak to conduct special investigations on the current transformation and upgrading of the building materials industry and how to give full play to the work of the Entrepreneur Association, and to have in-depth exchanges with the management team of the group company. Chairman Jiang Xiaomeng introduced in detail the adjustment of the company's industrial layout in recent years, the current operation of various industries and the development ideas in the next few years, which was unanimously affirmed by Jin Wensheng and his party. Jinhua City is currently striving to build the fourth largest metropolitan area in Zhejiang, and the development of industrial economy is one of the key factors to achieve this goal. Jin Wensheng introduced the industrial economic development plan of Jinhua City, hoping that the peak management will fully understand the situation, grasp the opportunity of "Belt and Road Initiative" and building the fourth metropolitan area, give full play to the management advantages, talent advantages, and capital advantages of established listed companies, make greater achievements in scientific and technological innovation and green manufacturing, and strive to become the Zhejiang model of "Belt and Road Initiative". So as to promote the common development of Jinhua industrial enterprises. The two sides also exchanged views on how to promote the transformation of Jinhua building materials industry, how to better play the role of organizations such as the Federation of Industry and Commerce, the Chamber of Commerce and the Entrepreneur Association, and how to do a good job in summer production safety. (Reporter Fu Yiwu)
2020
07-31
Teachers and Students of Zhejiang Gongshang University Visit Peak Health
News from our newspaper On the morning of June 9, a group of 18 teachers and students from Zhejiang Gongshang University came to Jianfeng Health for a visit and discussion, and conducted research on the establishment of Zhejiang Gongshang University Food Industrialization Research Institute in Jinhua. The leader of this visit is Professor Song Guanglei from the School of Food and Biological Engineering, Zhejiang Gongshang University. The teachers and students are mainly from the School of Food and Engineering, specializing in food science, food safety, biochemical and biotechnology, focusing on extraction and separation, functional activity and The research of functional food, in addition to the professor of the Department of E-commerce of the School of Management Engineering and E-commerce. Chen Daiyou, general manager of Jianfeng Health, Li Wende, deputy general manager, and relevant personnel from R & D, quality management, administrative personnel and other departments attended the forum. Li Wende introduced the basic situation, technical production level, scientific and technological research and development characteristics of Jianfeng Health Company in the form of PPT, as well as the relevant policies of Jinhua Municipal Government on talent introduction. Chen Daiyou focused on the development vision of Jianfeng Health Technology and the construction of scientific and technological talents, and welcomed graduate students from the Industrial and Commercial University to join the team of Jianfeng Health after graduation. Professor Song Guanglei fully affirmed the software and hardware facilities and humanistic management of Jianfeng Health Company. He said that most of the teachers and students who came to visit this time were professional in line with the industry of Jianfeng Health Company. The two sides could carry out in-depth cooperation in product development, technology upgrading and talent reserve. Fourteen graduate students also introduced their respective situations and study and research directions. After the symposium, the teachers and students visited the health company's testing center, R & D laboratory and plant extraction workshop with great interest.
2020
07-31
On June 27, an investigation team led by Pan Weiliang, President of Zhejiang Academy of human resources and social security sciences, and composed of relevant responsible persons of provincial and municipal human resources and social security departments, came to peak to evaluate the harmonious index of labor relations. The index of harmonious labor relations is an important basis for reflecting the degree of harmonious labor relations in a region. Every year, Zhejiang Province collects data from 30 sample enterprises of different sizes and types in terms of employee labor contract signing, social insurance participation, collective contract signing, collective wage negotiation, trade union establishment, labor disputes and labor safety, etc., to evaluate the labor relations in the province. During the peak period, the investigation team exchanged views with Xiang Chongping, deputy general manager of the group company, Qin Xuping, chairman of the trade union, Tang Zhengren, manager of the human resources department, etc. on the status of peak labor relations, checked relevant documents and materials within the enterprise, and conducted relevant questionnaire surveys on some cadres and employees. (this newspaper reporter)
2020
07-31
Teachers and Students of Zhejiang Gongshang University Visit Peak Health
News from our newspaper On the morning of June 9, a group of 18 teachers and students from Zhejiang Gongshang University came to Jianfeng Health for a visit and discussion, and conducted research on the establishment of Zhejiang Gongshang University Food Industrialization Research Institute in Jinhua. The leader of this visit is Professor Song Guanglei from the School of Food and Biological Engineering, Zhejiang Gongshang University. The teachers and students are mainly from the School of Food and Engineering, specializing in food science, food safety, biochemical and biotechnology, focusing on extraction and separation, functional activity and The research of functional food, in addition to the professor of the Department of E-commerce of the School of Management Engineering and E-commerce. Chen Daiyou, general manager of Jianfeng Health, Li Wende, deputy general manager, and relevant personnel from R & D, quality management, administrative personnel and other departments attended the forum. Li Wende introduced the basic situation, technical production level, scientific and technological research and development characteristics of Jianfeng Health Company in the form of PPT, as well as the relevant policies of Jinhua Municipal Government on talent introduction. Chen Daiyou focused on the development vision of Jianfeng Health Technology and the construction of scientific and technological talents, and welcomed graduate students from the Industrial and Commercial University to join the team of Jianfeng Health after graduation. Professor Song Guanglei fully affirmed the software and hardware facilities and humanistic management of Jianfeng Health Company. He said that most of the teachers and students who came to visit this time were professional in line with the industry of Jianfeng Health Company. The two sides could carry out in-depth cooperation in product development, technology upgrading and talent reserve. Fourteen graduate students also introduced their respective situations and study and research directions. After the symposium, the teachers and students visited the health company's testing center, R & D laboratory and plant extraction workshop with great interest.
2020
07-30
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