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Release time:
2022-09-27
Practical Eeloquence Knowledge and Skills
Share: Wu Yunqiao
In our daily life and work, we always encounter different occasions and need to communicate with different people. In communication, we need to say what is suitable for the occasion. Proper communication skills will often help us solve many problems. A person who can speak can express his intention clearly and fluently, so that others are willing to accept it. We also often see many people who can't speak. They can't fully express their intentions, which makes the other party sound troublesome, and can't make others accept it convincingly, causing communication difficulties.
In the process of communicating with customers, I found that I lacked the ability to express myself, so I chose "Practical Eeloquence Knowledge and Skills", hoping to enrich my spare time and improve my ability to communicate.
This book summarizes the communication methods and skills in today's society, combined with examples, it is more practical and readable. Its content covers life eloquence, social eloquence, marketing eloquence, interview eloquence, workplace eloquence, debate eloquence, speech eloquence, business eloquence, leadership eloquence and other aspects. Among them, how to obtain the trust of customers, how to arouse the interest of customers, and how to resolve the contradiction with customers left a deep impression on me.
After reading this book carefully, I learned a lot and felt deeply. I have summed up some experiences. To learn to speak, one must first learn to listen to people. Understand the main characteristics of negotiations, negotiations with different customers in order to ease, deal with ease. When reporting work, you should clearly express the intention you want to express, be concise and comprehensive, and use the simplest language to convey the most effective message to the leader.
Don't flatter yourself or praise too much when socializing. Communicate with others with ease and ease.
A seemingly simple book, but it hides a lot of knowledge. Every reading can bring me ideological progress and communication skills in life. It makes me gradually become a decent person, let me reduce some contradictions caused by communication in my work, and make my work more smoothly.
Chinese entertainment
sharer: Liu Chen Qian
Chinese society is inevitable with all kinds of entertainment. "Chinese-style entertainment " is often linked to meals, especially in Guizhou, a big province with rich and colorful liquor culture, it is inevitable to deal with wine in life and social life. However, I have not been out of school for a few years, and I have little social experience. I often don't know what to do or say when I socialize. It is hard to avoid embarrassment, so I want to find a way from the book. I chose this book because many people recommended it. After reading it, I did increase a lot of knowledge and realized some problems that I had not thought about or realized before.
When I was toasting people before, I often didn't know what to say, so I had to say a few words of thanks to hurry up. Some of the skills mentioned in the book have opened my mind, such as "Respect Features " , expressing affirmation of each other's factual achievements, experience and ability, style of doing things, etc. Another example is "Grateful Facts " , looking for help or changes brought to oneself when interfacing with each other in the past. In addition, when others toast to express their wishes or gratitude, they cannot use words such as "good " "thank you " to perfunctory.
Personal remarks during the meal should also pay attention to many details. For example, it is better to be a fan than a fan, not to be a fan, to talk as little as possible, to talk only at critical times, and to find more steps for people. When clinking glasses, no matter what the other party's identity, their cup mouth should not be higher than the other party's, and try to be flush with or lower than the other party's cup mouth to show humility. Share your own stories more. Many people like to listen to other people's stories, especially on occasions like the dinner table. Everyone's comments and complaints about your story can not only enliven the atmosphere of the meal, but also enhance your feelings with everyone. Also, don't talk big, less "team " , more wait-and-see, maintain a neutral attitude; Say more praise to others than harm others. Control yourself, don't get drunk, etc.
In a word, in "Chinese social intercourse " , there are rules, methods and skills. It is necessary to talk about strategy, ingenuity and modification. It is not enough to drink and talk.
However, there are often unsatisfactory aspects in the writing of this kind of books. For example, it is hard to avoid being boring to read many times around several major principles. Many situations in real life are unpredictable, and the principles in the book are not necessarily correct, let alone applicable to all situations, but as long as you understand and master the useful parts, you will always bring some progress to your interpersonal communication.
The Art of Communication
Shared by: Pan Yiyuan
The Art of Communication I read sold well in 40 and reprinted 15 times. It can be called the Bible of communication. Everything is covered, from theory to technique, from the nature of relationships to self-concept, from emotions to listening, from intimacy to parenting.
After entering Huang Ping's peak job, I often need to communicate with people in my new position. I have been trying to read different types of books on communication, but they are all textbook-like, boring and boring, and I don't understand them after reading them. The Art of Communication completely subverts my understanding of books. It is not a big, thick brick-like textbook. It is easy to read and the knowledge points are easy to understand. Many knowledge points are also accompanied by relevant movie recommendations. Friends who like to watch movies can better understand knowledge points. It can be said that "The Art of Communication" is a dictionary book about communication. It is kept on the bookcase. If you quarrel with your wife, your child loses his temper, your colleagues have friction, and you feel a little hard to communicate with customers. Take out the book and look for the reason and the answer to the problem.
There are too many knowledge points in the book, and I haven't read and understood them all. Here are three points that I am most impressed.
First, recognize yourself before communicating. We sometimes feel that we can't communicate with someone. We all speak Chinese, but we speak chicken and duck. We almost think that the other person has a hearing problem or a brain problem. Rest assured, when we think this way, the other person thinks the same way. This is because two people can think in completely different ways. For example, for the same half glass of water, A thinks "is great, there is half a glass of water here, we can drink " , B thinks "is too bad, why is there only half a glass of water, not enough for the two of us to drink " , so we quarreled. The fact is that there is only half a glass of water. What causes the communication problem is the different views and cognition of two people on the same thing. This subjective feeling is related to one's self-concept, which is shaped by everything one has experienced from infancy to the present. Self-concept includes a person's values, world outlook, parenting outlook, career outlook and so on.
really powerful people will be self-aware, through reflection and introspection, to understand what kind of person they are, with what kind of prejudice and obsession. Then put aside some of your prejudices appropriately and do things in an objective and professional way to achieve your work goals. Of course, the process can show the advantages of individual can add points, such as persistence, willing to bear hardships, kindness.
Second, in communication, effectively express emotions. Too many people have suffered from "can't express emotions " . Where people live, there are emotions. People who cannot express their emotions are often losers. People with high EQ, they just spend some thoughts and skills on speaking, and achieve their goals more efficiently. The Art of Communication tells you to identify your emotions first. Different people have completely different recognition of emotions, and people with low perception have only a few kinds of emotions, such as happiness, sadness, and anger. In fact, there are many kinds of emotions. The book lists 132 words related to emotions.
# After 116 have a clear understanding of their emotions, the next step is to share them with others. Express your current feelings reasonably so that the other party can understand your feelings, instead of facing a sudden accusation inexplicably. In addition to sharing emotions, we also have to choose a reasonable time to express our emotions. The moment of anger is not the best time to speak. What we say is angry words, which hurt our feelings and fail to achieve our goal. The real thing is to sit down and talk about your feelings when both parties are emotionally stable.
Finally, people have to learn to be responsible for their emotions. A lot of times, it's not the thing that makes us so angry, it's the perception of it that makes us so angry. You can tell people around you that this is my bottom line. Don't touch it easily. When strangers accidentally cross the line, we should also learn to control ourselves and tell ourselves "is fine, but irrelevant people accidentally offend, I can handle my emotions " .
Third, after communication, be good at responding and ending. Everyone is eager to get recognition and response from others in communication. As colleagues, friends, and partners, we recognize and support each other's views without hesitation. Timely appreciation, praise and encouragement are the best feedback for them, which not only makes him more willing to communicate, but also makes the relationship more harmonious. The book mentions "good communication comes from the other person's enthusiastic response " , imagine, if you greet someone warmly, and the only thing you get back is to turn a blind eye or careless feedback, would you want to continue communicating with that person? No one is willing to pay for your indifference, and no one is born with respect and enthusiasm for you.
When communicating with people, it is more important to end the conversation politely. First of all, you can't show impatience, you can't look around and keep looking at your watch. Secondly, we should explain the reason to the other party and make it clear that we have other things to deal with. The other party will certainly understand. When explaining, be sure to apologize, smile and shake hands with each other. You can also end the conversation with a tactful hint or some technique, such as asking someone to call yourself, it feels like something happened suddenly. In fact, it is very likely that the other party also wants to end the dialogue. At this time, instead of being impolite, the other party will thank you. Through some small movements and micro expressions, we can see the other party's thoughts. If the other party looks at the door, or keeps looking at the time, or the direction of his toes is pointing to the door, it means that he wants to end the conversation. If their eyes are erratic and their hands touch their noses, it means that they are impatient. It is okay to put an end to these situations.
After reading this book, I told myself that I would cherish the person who is willing to listen to me quietly and not in a hurry to interrupt. It must be someone who cares about me very much to endure my chattering for so long. The second is to prepare to reduce the number of times you speak and listen more to what others say. You will be able to get more information from other people's words. This information may become another kind of unexpected joy.
More information
City Red Cross thanks spike help "anti-epidemic"
On February 26, Jinhua City Red Cross Party Secretary, Executive Vice President Shi Yiwei and his entourage to visit the peak, the peak in the prevention and control of the new coronary pneumonia epidemic actively contribute to love, brave social responsibility of the great love and kindness to express gratitude. Jiang Xiaomeng, chairman of the group company, Huang Jinlong, deputy general manager of the group company and general manager of the pharmaceutical company, and Xiang Chongping, deputy general manager of the group company, had a discussion with Vice President Shi Yiwei and his party. In order to solve the difficult problems for caring enterprises to resume work and production, the Municipal Red Cross Society, based on its own functional positioning and giving full play to its unique advantages, conducted a large feedback and return visit to caring enterprises, and jointly established three Red Cross volunteer service teams, including traditional Chinese medicine service, psychological assistance, and emergency rescue training, to take "eight measures" to help caring enterprises resume work and production. Vice President Shi Yiwei led the backbone of three volunteer service teams to the peak for a return visit, expressing his gratitude for the contribution made by the peak in the prevention and control of the new coronary pneumonia epidemic, and sent a letter of thanks and the "New Coronary Pneumonia Prevention and Control Enterprises Resuming Work and Resuming Production Protection Manual". Chairman Jiang Xiaomeng introduced the industrial layout, production and operation of the peak, focusing on the resumption of work and production of the peak enterprises, and put forward opinions and suggestions on the reduction and exemption of basic electricity charges for enterprises, the support policies for small and medium-sized enterprises, and the payment of "five insurance and one fund. (Reporter Ni Yingzhen)
2020
07-15
Peak 2013 corporate bonds complete principal and interest payments
News from our newspaper On November 20, Zhejiang Jianfeng Group Co., Ltd. successfully completed the payment of principal and interest on 2013 corporate bonds (Phase II) (hereinafter referred to as "13 Jianfeng 02"). At this point, all the corporate bonds approved for issuance in 2013 have been paid. In 2013, with the approval of document No. [2013]595 of China Securities Regulatory Commission, the company was allowed to issue corporate bonds with a face value of no more than 0.6 billion yuan to the public, with a debt rating of AA +. On June 5, 2013, the Company issued the 2013 Corporate Bonds (Phase I) ("13 Peak 01"), which raised $0.3 billion at a coupon rate of 4.90 per cent, 1.55 percentage points lower than the then five-year benchmark interest rate for bank loans. On November 20, 2014, "13 Peak 02" was successfully issued, raising 0.3 billion yuan again at a coupon rate of 5.09, and was listed on the Shanghai Stock Exchange on December 11, 2014. The ability to raise 0.6 billion yuan from the capital market at a lower cost reflects investors' recognition of the company's "cement + pharmaceutical" dual business structure and expectations of the company's good operating performance. On June 5, 2018, the first issue of Jianfeng Group's 2013 corporate bonds was due to complete the payment of principal and interest, and now the second issue of corporate bonds has also successfully completed the payment of principal and interest. In the real economic growth is weak, business operations continue to explode, the company in a short period of time successfully completed two issues of a total of 0.6 billion yuan of corporate bonds principal and interest payment work, fully reflecting the company's good operating results in recent years.
2020
07-31
Company Leaders Attend Jinhua Development Conference
News from our newspaper On November 17, the second 2019 Jinhua Development Conference with the theme of "Insist on high-quality integration into the Yangtze River Delta to build a metropolitan area" opened in Jinhua, Zhejiang. More than a thousand people from the scientific and educational circles, business circles, and overseas Chinese from home and abroad Business people, representatives of "New Golden Chinese" and representatives of outstanding Jinhua students attended the meeting. Group leaders Jiang Xiaomeng, Yu Jianhong and Huang Jinlong attended the relevant activities of the conference. As a representative of the Jinhua business community, Jiang Xiaomeng, chairman of the group company, made a keynote speech at the "Scientist" and "Entrepreneur" Innovation Dialogue of the Development Conference, expressing his views on how Jinhua enterprises can improve their technological competitiveness. As the head of Jinhua local enterprise with a history of more than 60 years, Jiang Xiaomeng has a profound experience in promoting the development of enterprises through science and technology. Combined with the reality of peak scientific and technological innovation, he pointed out in his speech that the improvement of scientific and technological innovation ability is an urgent event for Jinhua small and medium-sized enterprises. Private enterprises cannot achieve high-quality development without the support of scientific and technological forces; with the progress of society, the improvement of people's living standards and the continuous improvement of cultural quality, the demand for products and the pursuit of product quality have also undergone qualitative changes. Only products with scientific and technological connotations can attract consumers. He suggested that the government and relevant institutions should establish an information platform to further understand the scientific and technological support that enterprises need in the transformation, understand what kind of help scientific and technological personnel can provide to enterprises, do a good job in the information docking of scientists and entrepreneurs, further attract investment and wisdom, give full play to the scientific and technological achievements of academicians and experts and the capital advantages of businessmen at home and abroad, and promote Jinhua enterprises to better integrate into Changsan
2020
07-31
Company Leaders Attend Jinhua Development Conference
News from our newspaper On November 17, the second 2019 Jinhua Development Conference with the theme of "Insist on high-quality integration into the Yangtze River Delta to build a metropolitan area" opened in Jinhua, Zhejiang. More than a thousand people from the scientific and educational circles, business circles, and overseas Chinese from home and abroad Business people, representatives of "New Golden Chinese" and representatives of outstanding Jinhua students attended the meeting. Group leaders Jiang Xiaomeng, Yu Jianhong and Huang Jinlong attended the relevant activities of the conference. As a representative of the Jinhua business community, Jiang Xiaomeng, chairman of the group company, made a keynote speech at the "Scientist" and "Entrepreneur" Innovation Dialogue of the Development Conference, expressing his views on how Jinhua enterprises can improve their technological competitiveness. As the head of Jinhua local enterprise with a history of more than 60 years, Jiang Xiaomeng has a profound experience in promoting the development of enterprises through science and technology. Combined with the reality of peak scientific and technological innovation, he pointed out in his speech that the improvement of scientific and technological innovation ability is an urgent event for Jinhua small and medium-sized enterprises. Private enterprises cannot achieve high-quality development without the support of scientific and technological forces; with the progress of society, the improvement of people's living standards and the continuous improvement of cultural quality, the demand for products and the pursuit of product quality have also undergone qualitative changes. Only products with scientific and technological connotations can attract consumers. He suggested that the government and relevant institutions should establish an information platform to further understand the scientific and technological support that enterprises need in the transformation, understand what kind of help scientific and technological personnel can provide to enterprises, do a good job in the information docking of scientists and entrepreneurs, further attract investment and wisdom, give full play to the scientific and technological achievements of academicians and experts and the capital advantages of businessmen at home and abroad, and promote Jinhua enterprises to better integrate into Changsan
2020
07-22
The Party Committee of the Group conducts thematic education and concentrated study.
On November 12, the Party Committee of the Group Company held a "Do not forget your initiative mind, Keeping in mind the mission" thematic education and study meeting to focus on the relevant spirit of the central and higher Party committees on thematic education and the key points in the "Decision of the Central Committee of the Communist Party of China on Adhering to and Improving the Socialist System with Chinese Characteristics, Promoting the Modernization of the National Governance System and Governance Capacity" previously held at the Fourth Plenary Session of the 19th CPC Central Committee of the 19th CPC Central Committee, and make arrangements for further promoting thematic education in the whole group. According to the central government's schedule for the second batch of thematic education, the group party committee requires all party members and cadres to deeply understand the significance of carrying out the thematic education of "not forgetting the original heart and keeping in mind the mission", and firmly grasp the "keep the original heart, undertake the mission, find the gap, and grasp the implementation" The general requirements of the group party committee members will also go to various enterprises separately in the near future, carry out research on the development of theme education, the current difficulties faced by enterprises and the issues of concern to employees, so as to achieve the effect of closely combining theme education with the promotion of enterprise management, and strengthening the close combination of party building and enterprise development. (this newspaper reporter)
2020
07-31
Company Leaders Attend Jinhua Development Conference
News from our newspaper On November 17, the second 2019 Jinhua Development Conference with the theme of "Insist on high-quality integration into the Yangtze River Delta to build a metropolitan area" opened in Jinhua, Zhejiang. More than a thousand people from the scientific and educational circles, business circles, and overseas Chinese from home and abroad Business people, representatives of "New Golden Chinese" and representatives of outstanding Jinhua students attended the meeting. Group leaders Jiang Xiaomeng, Yu Jianhong and Huang Jinlong attended the relevant activities of the conference. As a representative of the Jinhua business community, Jiang Xiaomeng, chairman of the group company, made a keynote speech at the "Scientist" and "Entrepreneur" Innovation Dialogue of the Development Conference, expressing his views on how Jinhua enterprises can improve their technological competitiveness. As the head of Jinhua local enterprise with a history of more than 60 years, Jiang Xiaomeng has a profound experience in promoting the development of enterprises through science and technology. Combined with the reality of peak scientific and technological innovation, he pointed out in his speech that the improvement of scientific and technological innovation ability is an urgent event for Jinhua small and medium-sized enterprises. Private enterprises cannot achieve high-quality development without the support of scientific and technological forces; with the progress of society, the improvement of people's living standards and the continuous improvement of cultural quality, the demand for products and the pursuit of product quality have also undergone qualitative changes. Only products with scientific and technological connotations can attract consumers. He suggested that the government and relevant institutions should establish an information platform to further understand the scientific and technological support that enterprises need in the transformation, understand what kind of help scientific and technological personnel can provide to enterprises, do a good job in the information docking of scientists and entrepreneurs, further attract investment and wisdom, give full play to the scientific and technological achievements of academicians and experts and the capital advantages of businessmen at home and abroad, and promote Jinhua enterprises to better integrate into Changsan
2020
07-31