We are reading these books
Release time:
2022-09-27
Practical Eeloquence Knowledge and Skills
Share: Wu Yunqiao
In our daily life and work, we always encounter different occasions and need to communicate with different people. In communication, we need to say what is suitable for the occasion. Proper communication skills will often help us solve many problems. A person who can speak can express his intention clearly and fluently, so that others are willing to accept it. We also often see many people who can't speak. They can't fully express their intentions, which makes the other party sound troublesome, and can't make others accept it convincingly, causing communication difficulties.
In the process of communicating with customers, I found that I lacked the ability to express myself, so I chose "Practical Eeloquence Knowledge and Skills", hoping to enrich my spare time and improve my ability to communicate.
This book summarizes the communication methods and skills in today's society, combined with examples, it is more practical and readable. Its content covers life eloquence, social eloquence, marketing eloquence, interview eloquence, workplace eloquence, debate eloquence, speech eloquence, business eloquence, leadership eloquence and other aspects. Among them, how to obtain the trust of customers, how to arouse the interest of customers, and how to resolve the contradiction with customers left a deep impression on me.
After reading this book carefully, I learned a lot and felt deeply. I have summed up some experiences. To learn to speak, one must first learn to listen to people. Understand the main characteristics of negotiations, negotiations with different customers in order to ease, deal with ease. When reporting work, you should clearly express the intention you want to express, be concise and comprehensive, and use the simplest language to convey the most effective message to the leader.
Don't flatter yourself or praise too much when socializing. Communicate with others with ease and ease.
A seemingly simple book, but it hides a lot of knowledge. Every reading can bring me ideological progress and communication skills in life. It makes me gradually become a decent person, let me reduce some contradictions caused by communication in my work, and make my work more smoothly.
Chinese entertainment
sharer: Liu Chen Qian
Chinese society is inevitable with all kinds of entertainment. "Chinese-style entertainment " is often linked to meals, especially in Guizhou, a big province with rich and colorful liquor culture, it is inevitable to deal with wine in life and social life. However, I have not been out of school for a few years, and I have little social experience. I often don't know what to do or say when I socialize. It is hard to avoid embarrassment, so I want to find a way from the book. I chose this book because many people recommended it. After reading it, I did increase a lot of knowledge and realized some problems that I had not thought about or realized before.
When I was toasting people before, I often didn't know what to say, so I had to say a few words of thanks to hurry up. Some of the skills mentioned in the book have opened my mind, such as "Respect Features " , expressing affirmation of each other's factual achievements, experience and ability, style of doing things, etc. Another example is "Grateful Facts " , looking for help or changes brought to oneself when interfacing with each other in the past. In addition, when others toast to express their wishes or gratitude, they cannot use words such as "good " "thank you " to perfunctory.
Personal remarks during the meal should also pay attention to many details. For example, it is better to be a fan than a fan, not to be a fan, to talk as little as possible, to talk only at critical times, and to find more steps for people. When clinking glasses, no matter what the other party's identity, their cup mouth should not be higher than the other party's, and try to be flush with or lower than the other party's cup mouth to show humility. Share your own stories more. Many people like to listen to other people's stories, especially on occasions like the dinner table. Everyone's comments and complaints about your story can not only enliven the atmosphere of the meal, but also enhance your feelings with everyone. Also, don't talk big, less "team " , more wait-and-see, maintain a neutral attitude; Say more praise to others than harm others. Control yourself, don't get drunk, etc.
In a word, in "Chinese social intercourse " , there are rules, methods and skills. It is necessary to talk about strategy, ingenuity and modification. It is not enough to drink and talk.
However, there are often unsatisfactory aspects in the writing of this kind of books. For example, it is hard to avoid being boring to read many times around several major principles. Many situations in real life are unpredictable, and the principles in the book are not necessarily correct, let alone applicable to all situations, but as long as you understand and master the useful parts, you will always bring some progress to your interpersonal communication.
The Art of Communication
Shared by: Pan Yiyuan
The Art of Communication I read sold well in 40 and reprinted 15 times. It can be called the Bible of communication. Everything is covered, from theory to technique, from the nature of relationships to self-concept, from emotions to listening, from intimacy to parenting.
After entering Huang Ping's peak job, I often need to communicate with people in my new position. I have been trying to read different types of books on communication, but they are all textbook-like, boring and boring, and I don't understand them after reading them. The Art of Communication completely subverts my understanding of books. It is not a big, thick brick-like textbook. It is easy to read and the knowledge points are easy to understand. Many knowledge points are also accompanied by relevant movie recommendations. Friends who like to watch movies can better understand knowledge points. It can be said that "The Art of Communication" is a dictionary book about communication. It is kept on the bookcase. If you quarrel with your wife, your child loses his temper, your colleagues have friction, and you feel a little hard to communicate with customers. Take out the book and look for the reason and the answer to the problem.
There are too many knowledge points in the book, and I haven't read and understood them all. Here are three points that I am most impressed.
First, recognize yourself before communicating. We sometimes feel that we can't communicate with someone. We all speak Chinese, but we speak chicken and duck. We almost think that the other person has a hearing problem or a brain problem. Rest assured, when we think this way, the other person thinks the same way. This is because two people can think in completely different ways. For example, for the same half glass of water, A thinks "is great, there is half a glass of water here, we can drink " , B thinks "is too bad, why is there only half a glass of water, not enough for the two of us to drink " , so we quarreled. The fact is that there is only half a glass of water. What causes the communication problem is the different views and cognition of two people on the same thing. This subjective feeling is related to one's self-concept, which is shaped by everything one has experienced from infancy to the present. Self-concept includes a person's values, world outlook, parenting outlook, career outlook and so on.
really powerful people will be self-aware, through reflection and introspection, to understand what kind of person they are, with what kind of prejudice and obsession. Then put aside some of your prejudices appropriately and do things in an objective and professional way to achieve your work goals. Of course, the process can show the advantages of individual can add points, such as persistence, willing to bear hardships, kindness.
Second, in communication, effectively express emotions. Too many people have suffered from "can't express emotions " . Where people live, there are emotions. People who cannot express their emotions are often losers. People with high EQ, they just spend some thoughts and skills on speaking, and achieve their goals more efficiently. The Art of Communication tells you to identify your emotions first. Different people have completely different recognition of emotions, and people with low perception have only a few kinds of emotions, such as happiness, sadness, and anger. In fact, there are many kinds of emotions. The book lists 132 words related to emotions.
# After 116 have a clear understanding of their emotions, the next step is to share them with others. Express your current feelings reasonably so that the other party can understand your feelings, instead of facing a sudden accusation inexplicably. In addition to sharing emotions, we also have to choose a reasonable time to express our emotions. The moment of anger is not the best time to speak. What we say is angry words, which hurt our feelings and fail to achieve our goal. The real thing is to sit down and talk about your feelings when both parties are emotionally stable.
Finally, people have to learn to be responsible for their emotions. A lot of times, it's not the thing that makes us so angry, it's the perception of it that makes us so angry. You can tell people around you that this is my bottom line. Don't touch it easily. When strangers accidentally cross the line, we should also learn to control ourselves and tell ourselves "is fine, but irrelevant people accidentally offend, I can handle my emotions " .
Third, after communication, be good at responding and ending. Everyone is eager to get recognition and response from others in communication. As colleagues, friends, and partners, we recognize and support each other's views without hesitation. Timely appreciation, praise and encouragement are the best feedback for them, which not only makes him more willing to communicate, but also makes the relationship more harmonious. The book mentions "good communication comes from the other person's enthusiastic response " , imagine, if you greet someone warmly, and the only thing you get back is to turn a blind eye or careless feedback, would you want to continue communicating with that person? No one is willing to pay for your indifference, and no one is born with respect and enthusiasm for you.
When communicating with people, it is more important to end the conversation politely. First of all, you can't show impatience, you can't look around and keep looking at your watch. Secondly, we should explain the reason to the other party and make it clear that we have other things to deal with. The other party will certainly understand. When explaining, be sure to apologize, smile and shake hands with each other. You can also end the conversation with a tactful hint or some technique, such as asking someone to call yourself, it feels like something happened suddenly. In fact, it is very likely that the other party also wants to end the dialogue. At this time, instead of being impolite, the other party will thank you. Through some small movements and micro expressions, we can see the other party's thoughts. If the other party looks at the door, or keeps looking at the time, or the direction of his toes is pointing to the door, it means that he wants to end the conversation. If their eyes are erratic and their hands touch their noses, it means that they are impatient. It is okay to put an end to these situations.
After reading this book, I told myself that I would cherish the person who is willing to listen to me quietly and not in a hurry to interrupt. It must be someone who cares about me very much to endure my chattering for so long. The second is to prepare to reduce the number of times you speak and listen more to what others say. You will be able to get more information from other people's words. This information may become another kind of unexpected joy.
More information
Daye Peak Opens "Standard Year"
After the 2019 overhaul ended in early March, Daye Jianfeng Cement Company immediately launched the "Standard Year" activity to carry out standardized rectification in view of a series of defects and problems in the daily management process. The goal of the "Standard Year" activity is to target specific issues that affect employees' work efficiency and safe and environmentally friendly production. Through the formulation of institutionalized work standards, further standardize employees' various operations, improve operational efficiency, and improve grassroots management execution, so as to achieve The purpose of improving the company's image, reducing costs, improving efficiency, and increasing benefits. In order to ensure the smooth progress of the activities, daye peak has set up a promotion team headed by general manager Zhang fengliang to be responsible for the overall promotion of the "standard year" activities, mainly including revising the activity plan, summarizing the standardized implementation standards of various departments, implementing the plan, supervising the implementation progress, evaluating the implementation effect, collecting suggestions and opinions in the implementation process, etc. Based on the foundation, aiming at the details and solving problems is a major feature of Daye peak's "standard year" activity. For example, the "Flange Sealing Operation Standard", which is currently being tried out, not only puts forward standardization requirements for such a "trivial matter" in equipment management as flange sealing, but also attaches "model" photos to make it clear to mechanics What should be done and what should be done. However, this "small standard" aims at three problems: leakage at the production site, extensive mechanic work and waste of materials. Once it becomes the behavior habit of employees, the hygiene and cost control at the production site are bound to be improved. It is understood that Daye peak "standard year" activities plan to continue for three years to promote, activities
2020
07-30
Shanghai North Carolina Jointly Builds Dongto Pharmaceutical Ecological Circle
News from our newspaper On the afternoon of March 26, the "2019 Dongzhi Pharmaceutical Industry Development Forum" co-sponsored by the Pharmaceutical Finance Circle and Shanghai Beika Pharmaceutical Technology Co., Ltd. was held in Dongzhi County, Anhui Province. More than 40 pharmaceutical industry entrepreneurs gathered together., To provide advice and suggestions for the future development of the pharmaceutical industry in Dongzhi County. At present, the pharmaceutical finance circle is an industry organization with certain influence in the field of biomedicine in China. It brings together high-end pharmaceutical industry elites and biomedical enterprises, and is committed to building a pharmaceutical industry ecosystem. With the concept of "co construction, co creation, win-win and sharing", it solves the common key problems of projects, capital and talents in the development of biomedicine, and forms a new ecology in the field of enterprise services. "2019 Dongzhi Pharmaceutical Industry Development Forum" is an important part of the "Anhui Business Investigation Tour" organized by Shanghai Beika and Pharmaceutical Finance Circle. On the morning of the 26th, the delegation visited New North Card Chemical, Zhongwang Pharmaceutical and other enterprises. Lou Xiaohua, executive deputy general manager of North Carolina Company, introduced the current development status of the company, the complete equipment and facilities and standardized management of the two companies, and the business philosophy of technological innovation as the core and "concentration, conscience, and anti-tumor leader" as its own responsibility. It was unanimously affirmed by the members of the delegation. Before the official start of the forum, Huang Jinlong, deputy general manager of the group company and general manager of Jianfeng Pharmaceutical, delivered a speech on behalf of Jianfeng Group, expressing gratitude to the county party committee and county government for the support of the "Dongzhi Pharmaceutical Development Forum" and to all the entrepreneurs who attended the meeting. Welcome, and give a brief introduction to why Jianfeng Group chose to invest in Dongzhi, and invite all colleagues to join in the development of Dongzhi medicine. In academic exchanges,
2020
07-31
Daye Peak Opens "Standard Year"
After the 2019 overhaul ended in early March, Daye Jianfeng Cement Company immediately launched the "Standard Year" activity to carry out standardized rectification in view of a series of defects and problems in the daily management process. The goal of the "Standard Year" activity is to target specific issues that affect employees' work efficiency and safe and environmentally friendly production. Through the formulation of institutionalized work standards, further standardize employees' various operations, improve operational efficiency, and improve grassroots management execution, so as to achieve The purpose of improving the company's image, reducing costs, improving efficiency, and increasing benefits. In order to ensure the smooth progress of the activities, daye peak has set up a promotion team headed by general manager Zhang fengliang to be responsible for the overall promotion of the "standard year" activities, mainly including revising the activity plan, summarizing the standardized implementation standards of various departments, implementing the plan, supervising the implementation progress, evaluating the implementation effect, collecting suggestions and opinions in the implementation process, etc. Based on the foundation, aiming at the details and solving problems is a major feature of Daye peak's "standard year" activity. For example, the "Flange Sealing Operation Standard", which is currently being tried out, not only puts forward standardization requirements for such a "trivial matter" in equipment management as flange sealing, but also attaches "model" photos to make it clear to mechanics What should be done and what should be done. However, this "small standard" aims at three problems: leakage at the production site, extensive mechanic work and waste of materials. Once it becomes the behavior habit of employees, the hygiene and cost control at the production site are bound to be improved. It is understood that Daye peak "standard year" activities plan to continue for three years to promote, activities
2020
07-31
Guizhou Huangping Cement Project Started
The expansion of the peak cement industry has taken substantial steps. A few days ago, the opening ceremony of the peak Guizhou Huangping cement project was held in Gulong Town, Huangping County. Huangping County is located in the southeast of Guizhou Province and the northwest of Qiandongnan Miao and Dong Autonomous Prefecture. It is rich in barite, limestone, gypsum, bauxite, mercury and other mineral resources. At the end of 2018, the board of directors of the group company passed the proposal to acquire all the shares of Guizhou Mingchuan company. After the acquisition is completed, Mingchuan Company will become a wholly-owned subsidiary of Jianfeng and will continue to invest about 0.65 billion yuan to build a new dry cement production line with a daily output of 4500 tons of cement clinker in an off-site technological transformation project (with waste heat power generation). On February 28, 2019, the Company and the former shareholders of Mingchuan completed the relevant asset transfer, equity transfer and industrial and commercial change registration procedures. Before the Spring Festival, the preparatory team with Hu Hongwei as the team leader and Lu Hongzheng as the deputy team leader has been stationed at the project site to carry out a series of preparatory work. The Huangping cement project is an important measure to strengthen the development of the company's main business according to the company's strategic policy of "strengthening the main business through cooperation and innovation, standardizing science and seeking development. The construction of the project will strictly follow the requirements of new industrialization, adopt advanced new dry-process rotary kiln production technology and industrial waste slag comprehensive utilization technology, which will not only bring economic and social benefits to the local area, but also further expand the scale of peak cement business. Become a new profit growth point of the company. Yu Jianhong, general manager of the group company, Huang Jinlong, deputy general manager, Zhu Jianwei, secretary of the board of directors, personnel of the preparation team of Huangping cement project, relevant leaders of Huangping County and Gulong Town, and person in charge of the project construction unit participated in the construction.
2020
07-31
Company fully deploys 2019 work
On January 28, the group company held a business analysis meeting to review and summarize the work situation in 2018, arrange and deploy the work for the new year, and put forward work requirements. At the meeting, various professional companies and directly affiliated enterprises made reports on the overall work situation in 2018, focusing on analyzing the existing problems and deficiencies, and proposing corresponding solutions and work plans for 2019. Xiang Chongping, deputy general manager of the group company, made a systematic review of the current human resources efficiency and human resources development of the company. Chen Tianci, chairman of the board of supervisors, made a report and analysis on the internal control, safety and environmental protection work in 2018. Lan Xiaolong, head of finance, analyzed the risks and challenges currently faced by the company according to the operating data and financial situation of its subordinate enterprises. The functional departments and offices of the headquarters also made a brief report on their annual work. Yu Jianhong, general manager of the group company, made a comprehensive review of the company's operation in 2018 and made a comparative analysis of the main economic indicators of each industrial sector. In 2018, the operating indicators of the company's various industrial sectors have improved significantly year-on-year, and the group company has also created the best operating performance in history. All units have completed the formulation of the second round of "three-year business plan", which points out the direction for the next three years of business work; the group company has also completed the first draft of the new "five-year strategic development plan", which is being revised and enriched. In addition, the two main businesses have also made substantial progress in investment expansion and industrial integration around strategic objectives, and the operating costs of major enterprises have decreased to varying degrees; the optimization of organizational structure and post setting has achieved new results, and management efficiency and people
2020
07-31
Company fully deploys 2019 work
On January 28, the group company held a business analysis meeting to review and summarize the work situation in 2018, arrange and deploy the work for the new year, and put forward work requirements. At the meeting, various professional companies and directly affiliated enterprises made reports on the overall work situation in 2018, focusing on analyzing the existing problems and deficiencies, and proposing corresponding solutions and work plans for 2019. Xiang Chongping, deputy general manager of the group company, made a systematic review of the current human resources efficiency and human resources development of the company. Chen Tianci, chairman of the board of supervisors, made a report and analysis on the internal control, safety and environmental protection work in 2018. Lan Xiaolong, head of finance, analyzed the risks and challenges currently faced by the company according to the operating data and financial situation of its subordinate enterprises. The functional departments and offices of the headquarters also made a brief report on their annual work. Yu Jianhong, general manager of the group company, made a comprehensive review of the company's operation in 2018 and made a comparative analysis of the main economic indicators of each industrial sector. In 2018, the operating indicators of the company's various industrial sectors have improved significantly year-on-year, and the group company has also created the best operating performance in history. All units have completed the formulation of the second round of "three-year business plan", which points out the direction for the next three years of business work; the group company has also completed the first draft of the new "five-year strategic development plan", which is being revised and enriched. In addition, the two main businesses have also made substantial progress in investment expansion and industrial integration around strategic objectives, and the operating costs of major enterprises have decreased to varying degrees; the optimization of organizational structure and post setting has achieved new results, and management efficiency and people
2020
07-30
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