We are reading these books
Release time:
2022-09-27
Practical Eeloquence Knowledge and Skills
Share: Wu Yunqiao
In our daily life and work, we always encounter different occasions and need to communicate with different people. In communication, we need to say what is suitable for the occasion. Proper communication skills will often help us solve many problems. A person who can speak can express his intention clearly and fluently, so that others are willing to accept it. We also often see many people who can't speak. They can't fully express their intentions, which makes the other party sound troublesome, and can't make others accept it convincingly, causing communication difficulties.
In the process of communicating with customers, I found that I lacked the ability to express myself, so I chose "Practical Eeloquence Knowledge and Skills", hoping to enrich my spare time and improve my ability to communicate.
This book summarizes the communication methods and skills in today's society, combined with examples, it is more practical and readable. Its content covers life eloquence, social eloquence, marketing eloquence, interview eloquence, workplace eloquence, debate eloquence, speech eloquence, business eloquence, leadership eloquence and other aspects. Among them, how to obtain the trust of customers, how to arouse the interest of customers, and how to resolve the contradiction with customers left a deep impression on me.
After reading this book carefully, I learned a lot and felt deeply. I have summed up some experiences. To learn to speak, one must first learn to listen to people. Understand the main characteristics of negotiations, negotiations with different customers in order to ease, deal with ease. When reporting work, you should clearly express the intention you want to express, be concise and comprehensive, and use the simplest language to convey the most effective message to the leader.
Don't flatter yourself or praise too much when socializing. Communicate with others with ease and ease.
A seemingly simple book, but it hides a lot of knowledge. Every reading can bring me ideological progress and communication skills in life. It makes me gradually become a decent person, let me reduce some contradictions caused by communication in my work, and make my work more smoothly.
Chinese entertainment
sharer: Liu Chen Qian
Chinese society is inevitable with all kinds of entertainment. "Chinese-style entertainment " is often linked to meals, especially in Guizhou, a big province with rich and colorful liquor culture, it is inevitable to deal with wine in life and social life. However, I have not been out of school for a few years, and I have little social experience. I often don't know what to do or say when I socialize. It is hard to avoid embarrassment, so I want to find a way from the book. I chose this book because many people recommended it. After reading it, I did increase a lot of knowledge and realized some problems that I had not thought about or realized before.
When I was toasting people before, I often didn't know what to say, so I had to say a few words of thanks to hurry up. Some of the skills mentioned in the book have opened my mind, such as "Respect Features " , expressing affirmation of each other's factual achievements, experience and ability, style of doing things, etc. Another example is "Grateful Facts " , looking for help or changes brought to oneself when interfacing with each other in the past. In addition, when others toast to express their wishes or gratitude, they cannot use words such as "good " "thank you " to perfunctory.
Personal remarks during the meal should also pay attention to many details. For example, it is better to be a fan than a fan, not to be a fan, to talk as little as possible, to talk only at critical times, and to find more steps for people. When clinking glasses, no matter what the other party's identity, their cup mouth should not be higher than the other party's, and try to be flush with or lower than the other party's cup mouth to show humility. Share your own stories more. Many people like to listen to other people's stories, especially on occasions like the dinner table. Everyone's comments and complaints about your story can not only enliven the atmosphere of the meal, but also enhance your feelings with everyone. Also, don't talk big, less "team " , more wait-and-see, maintain a neutral attitude; Say more praise to others than harm others. Control yourself, don't get drunk, etc.
In a word, in "Chinese social intercourse " , there are rules, methods and skills. It is necessary to talk about strategy, ingenuity and modification. It is not enough to drink and talk.
However, there are often unsatisfactory aspects in the writing of this kind of books. For example, it is hard to avoid being boring to read many times around several major principles. Many situations in real life are unpredictable, and the principles in the book are not necessarily correct, let alone applicable to all situations, but as long as you understand and master the useful parts, you will always bring some progress to your interpersonal communication.
The Art of Communication
Shared by: Pan Yiyuan
The Art of Communication I read sold well in 40 and reprinted 15 times. It can be called the Bible of communication. Everything is covered, from theory to technique, from the nature of relationships to self-concept, from emotions to listening, from intimacy to parenting.
After entering Huang Ping's peak job, I often need to communicate with people in my new position. I have been trying to read different types of books on communication, but they are all textbook-like, boring and boring, and I don't understand them after reading them. The Art of Communication completely subverts my understanding of books. It is not a big, thick brick-like textbook. It is easy to read and the knowledge points are easy to understand. Many knowledge points are also accompanied by relevant movie recommendations. Friends who like to watch movies can better understand knowledge points. It can be said that "The Art of Communication" is a dictionary book about communication. It is kept on the bookcase. If you quarrel with your wife, your child loses his temper, your colleagues have friction, and you feel a little hard to communicate with customers. Take out the book and look for the reason and the answer to the problem.
There are too many knowledge points in the book, and I haven't read and understood them all. Here are three points that I am most impressed.
First, recognize yourself before communicating. We sometimes feel that we can't communicate with someone. We all speak Chinese, but we speak chicken and duck. We almost think that the other person has a hearing problem or a brain problem. Rest assured, when we think this way, the other person thinks the same way. This is because two people can think in completely different ways. For example, for the same half glass of water, A thinks "is great, there is half a glass of water here, we can drink " , B thinks "is too bad, why is there only half a glass of water, not enough for the two of us to drink " , so we quarreled. The fact is that there is only half a glass of water. What causes the communication problem is the different views and cognition of two people on the same thing. This subjective feeling is related to one's self-concept, which is shaped by everything one has experienced from infancy to the present. Self-concept includes a person's values, world outlook, parenting outlook, career outlook and so on.
really powerful people will be self-aware, through reflection and introspection, to understand what kind of person they are, with what kind of prejudice and obsession. Then put aside some of your prejudices appropriately and do things in an objective and professional way to achieve your work goals. Of course, the process can show the advantages of individual can add points, such as persistence, willing to bear hardships, kindness.
Second, in communication, effectively express emotions. Too many people have suffered from "can't express emotions " . Where people live, there are emotions. People who cannot express their emotions are often losers. People with high EQ, they just spend some thoughts and skills on speaking, and achieve their goals more efficiently. The Art of Communication tells you to identify your emotions first. Different people have completely different recognition of emotions, and people with low perception have only a few kinds of emotions, such as happiness, sadness, and anger. In fact, there are many kinds of emotions. The book lists 132 words related to emotions.
# After 116 have a clear understanding of their emotions, the next step is to share them with others. Express your current feelings reasonably so that the other party can understand your feelings, instead of facing a sudden accusation inexplicably. In addition to sharing emotions, we also have to choose a reasonable time to express our emotions. The moment of anger is not the best time to speak. What we say is angry words, which hurt our feelings and fail to achieve our goal. The real thing is to sit down and talk about your feelings when both parties are emotionally stable.
Finally, people have to learn to be responsible for their emotions. A lot of times, it's not the thing that makes us so angry, it's the perception of it that makes us so angry. You can tell people around you that this is my bottom line. Don't touch it easily. When strangers accidentally cross the line, we should also learn to control ourselves and tell ourselves "is fine, but irrelevant people accidentally offend, I can handle my emotions " .
Third, after communication, be good at responding and ending. Everyone is eager to get recognition and response from others in communication. As colleagues, friends, and partners, we recognize and support each other's views without hesitation. Timely appreciation, praise and encouragement are the best feedback for them, which not only makes him more willing to communicate, but also makes the relationship more harmonious. The book mentions "good communication comes from the other person's enthusiastic response " , imagine, if you greet someone warmly, and the only thing you get back is to turn a blind eye or careless feedback, would you want to continue communicating with that person? No one is willing to pay for your indifference, and no one is born with respect and enthusiasm for you.
When communicating with people, it is more important to end the conversation politely. First of all, you can't show impatience, you can't look around and keep looking at your watch. Secondly, we should explain the reason to the other party and make it clear that we have other things to deal with. The other party will certainly understand. When explaining, be sure to apologize, smile and shake hands with each other. You can also end the conversation with a tactful hint or some technique, such as asking someone to call yourself, it feels like something happened suddenly. In fact, it is very likely that the other party also wants to end the dialogue. At this time, instead of being impolite, the other party will thank you. Through some small movements and micro expressions, we can see the other party's thoughts. If the other party looks at the door, or keeps looking at the time, or the direction of his toes is pointing to the door, it means that he wants to end the conversation. If their eyes are erratic and their hands touch their noses, it means that they are impatient. It is okay to put an end to these situations.
After reading this book, I told myself that I would cherish the person who is willing to listen to me quietly and not in a hurry to interrupt. It must be someone who cares about me very much to endure my chattering for so long. The second is to prepare to reduce the number of times you speak and listen more to what others say. You will be able to get more information from other people's words. This information may become another kind of unexpected joy.
More information
The company's "three" cultivation through the stage of acceptance
Since November 2015 was included in the second batch of "three" cultivation pilot enterprises in Zhejiang Province, the company has carried out a series of related work in depth. On October 19, the implementation of the company's "three" cultivation project from January 2016 to September 2017 passed the phased acceptance organized by Jinhua Economic and Information Commission and Jinhua Finance Bureau. According to the requirements of the "three" cultivation pilot enterprise responsibility letter signed with Zhejiang Province, Jinhua City and Wucheng District, as of the end of September 2017, the company has invested 16.0772 million yuan in related projects, and has achieved remarkable results in improving management, improving automation and informatization level. For example, after the digital system of quality and cost control in the plant extraction workshop of Jianfeng Health Technology Company is put into use, the whole production process can be controlled and traceable, the product quality is more stable, the production safety is effectively guaranteed, the "three wastes" emission is greatly reduced, and the product cost is reduced by 20%. The electronic label system of the pharmaceutical company automatically addresses and accurately locates the drugs in and out of the warehouse, which reduces the error rate of the out and into the warehouse, and the location management can automatically display the information such as the location and quantity of the drugs, which improves the work efficiency of the warehouse logistics and effectively reduces the management cost. The pharmaceutical company's sales management information system integrates sales management, warehouse management, customer management, statistical analysis and other modules, realizes drug sales management and control functions according to the requirements of GMP and GSP specifications, and analyzes drug regions and sales volume through big data, which will judge drug consumption trends faster and more accurately and improve the accuracy of the company's drug sales decisions. Health
2020
07-31
The company's "three" cultivation through the stage of acceptance
Since November 2015 was included in the second batch of "three" cultivation pilot enterprises in Zhejiang Province, the company has carried out a series of related work in depth. On October 19, the implementation of the company's "three" cultivation project from January 2016 to September 2017 passed the phased acceptance organized by Jinhua Economic and Information Commission and Jinhua Finance Bureau. According to the requirements of the "three" cultivation pilot enterprise responsibility letter signed with Zhejiang Province, Jinhua City and Wucheng District, as of the end of September 2017, the company has invested 16.0772 million yuan in related projects, and has achieved remarkable results in improving management, improving automation and informatization level. For example, after the digital system of quality and cost control in the plant extraction workshop of Jianfeng Health Technology Company is put into use, the whole production process can be controlled and traceable, the product quality is more stable, the production safety is effectively guaranteed, the "three wastes" emission is greatly reduced, and the product cost is reduced by 20%. The electronic label system of the pharmaceutical company automatically addresses and accurately locates the drugs in and out of the warehouse, which reduces the error rate of the out and into the warehouse, and the location management can automatically display the information such as the location and quantity of the drugs, which improves the work efficiency of the warehouse logistics and effectively reduces the management cost. The pharmaceutical company's sales management information system integrates sales management, warehouse management, customer management, statistical analysis and other modules, realizes drug sales management and control functions according to the requirements of GMP and GSP specifications, and analyzes drug regions and sales volume through big data, which will judge drug consumption trends faster and more accurately and improve the accuracy of the company's drug sales decisions. Health
2020
07-30
Yunnan Jianfeng supplies cement directly to Wa State of Myanmar
Yunnan Jianfeng Cement Company not only consolidates the original domestic market, but also gives full play to the location advantages of the three counties (Lancang, Menglian and Ximeng) close to the border to continuously expand the foreign market. Recently, the marketing department took the initiative to step out of the country from the Mangxin port in Menglian County and successfully sold "Jianfeng" brand cement to the newly planned Jinhua Xiaozunhe Island Development Zone in the Wa State of Myanmar. With the rapid development of China's economy in recent years, Myanmar has also increased the development of the China-Myanmar border area year by year. In order to attract more Chinese tourists to spend in transit, the Wa State Government of Myanmar has planned the Jinhua Xiaozunhe Island Development Zone near China's Menglian Mangxin Port. After the development zone is completed, it will mainly focus on gambling, business hotels, and border trade. There is an estimated demand for about 80000 tons of cement. When Yunnan Jianfeng marketing personnel learned of the news, they went deep into the development zone many times to understand the situation and had extensive contact with customers. With the good reputation of Jianfeng Cement in southwest Yunnan in recent years, they successfully signed a supply contract with a commercial mixing station in the development zone. At present, Yunnan Jianfeng has directly supplied 1200 tons of cement through Mangxin Port, and is expected to win 80% of the cement supply business of the development project. The initiative of "Belt and Road Initiative" to open up the international channels of South Asia and Southeast Asia has brought new development opportunities to many enterprises. This time, Yunnan Jianfeng Marketing Department went abroad to seize the opportunity, breaking the previous practice that the company mainly relied on agents for cement export, and achieved a new breakthrough in directly connecting users, which not only increased revenue, but also further expanded the radiation scope of its own marketing network, so as to further expand the scope of going abroad in the future.
2020
07-31
The company's "three" cultivation through the stage of acceptance
Since November 2015 was included in the second batch of "three" cultivation pilot enterprises in Zhejiang Province, the company has carried out a series of related work in depth. On October 19, the implementation of the company's "three" cultivation project from January 2016 to September 2017 passed the phased acceptance organized by Jinhua Economic and Information Commission and Jinhua Finance Bureau. According to the requirements of the "three" cultivation pilot enterprise responsibility letter signed with Zhejiang Province, Jinhua City and Wucheng District, as of the end of September 2017, the company has invested 16.0772 million yuan in related projects, and has achieved remarkable results in improving management, improving automation and informatization level. For example, after the digital system of quality and cost control in the plant extraction workshop of Jianfeng Health Technology Company is put into use, the whole production process can be controlled and traceable, the product quality is more stable, the production safety is effectively guaranteed, the "three wastes" emission is greatly reduced, and the product cost is reduced by 20%. The electronic label system of the pharmaceutical company automatically addresses and accurately locates the drugs in and out of the warehouse, which reduces the error rate of the out and into the warehouse, and the location management can automatically display the information such as the location and quantity of the drugs, which improves the work efficiency of the warehouse logistics and effectively reduces the management cost. The pharmaceutical company's sales management information system integrates sales management, warehouse management, customer management, statistical analysis and other modules, realizes drug sales management and control functions according to the requirements of GMP and GSP specifications, and analyzes drug regions and sales volume through big data, which will judge drug consumption trends faster and more accurately and improve the accuracy of the company's drug sales decisions. Health
2020
07-31
"We were also praised by the traffic police." On September 26, when talking about the civilized travel volunteer activities a few days ago, Li Xuegen of the big pharmacy smiled and was very happy that his work was recognized. Starting from May this year, during the rush hour on the 5th and 20th of each month (weekends and holidays are postponed), there will be a group of volunteers wearing red vests and hats, holding signs with the words "courtesy of zebra crossing, civilized crossing of the road" to divert traffic at many intersections in the city. This is a civilized travel volunteer service activity carried out by Jinhua City to further promote civilized travel and persuade uncivilized behavior. As a civilized unit at the municipal level in Jinhua, Jianfeng Group's duty junction is at the intersection of Bayi North Street and Zhongshan West Road. Before the activity was carried out, as the organizer of the group company, the group office had deep concerns. The activity took a long time and required a lot of manpower. As an enterprise, under the condition of ensuring normal production, it was completed by employees in their spare time. Can it be continued? To this end, Xiang Chongping, the leader in charge of the group company, specially organized a meeting of the directors of the subordinate enterprise offices to mobilize and deploy the matter. The group office also specially established the QQ group of "Peak Civilized Travel Volunteer Service" to release the contents and arrangements of the activities, update the duty situation, and praise the small partners on duty. At the beginning of the activity, colleagues in the headquarters building took the lead in taking up their posts. The first class was Li Hong, Li Xia, Yang Liu and Lei Yuan of the finance department of the group company. Employees of the group office, the peak health experience hall, Qiubin Factory and the international trading company also took up their posts one after another. Other enterprises also took part in an orderly manner according to the duty schedule.
2020
07-31
Daye peak again won the national inspection big contrast "all-excellent award"
A few days ago, daye peak cement co., ltd won the "all-excellent award" in the 16th national cement quality index inspection comparison of "hongchao science and technology cup" organized by the national cement quality supervision and inspection center in 2017 ". The national cement quality index inspection is held every two years. It is the highest level competition in the cement industry. It aims to understand the current quality inspection level of China's cement industry through large-scale comparison, promote various cement inspection departments to improve the inspection quality, and provide accurate data for cement production and use. The results truly reflect the overall inspection level of national cement production enterprises and provincial building materials (cement) inspection stations, it represents the highest level of inspection technology in the cement industry. Over the years, Daye Peak has firmly established the concept of "quality is the life of an enterprise", always puts product quality control in the first place, and conducts daily inspections in strict accordance with the testing items and frequency specified by national standards. actively carry out inspection comparison with provincial and municipal cement quality inspection centers, improve the professional level of inspectors through skill training, and spot check the internal passwords of inspectors every month to strictly ensure the accuracy and reliability of data, to ensure that the quality of the factory cement to meet the market and customer demand, and further enhance the core competitiveness of enterprises. Since it was officially put into production in 2008, Daye Peak has participated in the national cement quality index inspection five times, and has achieved good results. Among them, it won the "All-Excellent Award" in 2009 and the "All-Qualified" in 2011, 2013 and 2015. Unit Award ". (Yang Huiping)
2020
07-31
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