We are reading these books
Release time:
2022-09-27
Practical Eeloquence Knowledge and Skills
Share: Wu Yunqiao
In our daily life and work, we always encounter different occasions and need to communicate with different people. In communication, we need to say what is suitable for the occasion. Proper communication skills will often help us solve many problems. A person who can speak can express his intention clearly and fluently, so that others are willing to accept it. We also often see many people who can't speak. They can't fully express their intentions, which makes the other party sound troublesome, and can't make others accept it convincingly, causing communication difficulties.
In the process of communicating with customers, I found that I lacked the ability to express myself, so I chose "Practical Eeloquence Knowledge and Skills", hoping to enrich my spare time and improve my ability to communicate.
This book summarizes the communication methods and skills in today's society, combined with examples, it is more practical and readable. Its content covers life eloquence, social eloquence, marketing eloquence, interview eloquence, workplace eloquence, debate eloquence, speech eloquence, business eloquence, leadership eloquence and other aspects. Among them, how to obtain the trust of customers, how to arouse the interest of customers, and how to resolve the contradiction with customers left a deep impression on me.
After reading this book carefully, I learned a lot and felt deeply. I have summed up some experiences. To learn to speak, one must first learn to listen to people. Understand the main characteristics of negotiations, negotiations with different customers in order to ease, deal with ease. When reporting work, you should clearly express the intention you want to express, be concise and comprehensive, and use the simplest language to convey the most effective message to the leader.
Don't flatter yourself or praise too much when socializing. Communicate with others with ease and ease.
A seemingly simple book, but it hides a lot of knowledge. Every reading can bring me ideological progress and communication skills in life. It makes me gradually become a decent person, let me reduce some contradictions caused by communication in my work, and make my work more smoothly.
Chinese entertainment
sharer: Liu Chen Qian
Chinese society is inevitable with all kinds of entertainment. "Chinese-style entertainment " is often linked to meals, especially in Guizhou, a big province with rich and colorful liquor culture, it is inevitable to deal with wine in life and social life. However, I have not been out of school for a few years, and I have little social experience. I often don't know what to do or say when I socialize. It is hard to avoid embarrassment, so I want to find a way from the book. I chose this book because many people recommended it. After reading it, I did increase a lot of knowledge and realized some problems that I had not thought about or realized before.
When I was toasting people before, I often didn't know what to say, so I had to say a few words of thanks to hurry up. Some of the skills mentioned in the book have opened my mind, such as "Respect Features " , expressing affirmation of each other's factual achievements, experience and ability, style of doing things, etc. Another example is "Grateful Facts " , looking for help or changes brought to oneself when interfacing with each other in the past. In addition, when others toast to express their wishes or gratitude, they cannot use words such as "good " "thank you " to perfunctory.
Personal remarks during the meal should also pay attention to many details. For example, it is better to be a fan than a fan, not to be a fan, to talk as little as possible, to talk only at critical times, and to find more steps for people. When clinking glasses, no matter what the other party's identity, their cup mouth should not be higher than the other party's, and try to be flush with or lower than the other party's cup mouth to show humility. Share your own stories more. Many people like to listen to other people's stories, especially on occasions like the dinner table. Everyone's comments and complaints about your story can not only enliven the atmosphere of the meal, but also enhance your feelings with everyone. Also, don't talk big, less "team " , more wait-and-see, maintain a neutral attitude; Say more praise to others than harm others. Control yourself, don't get drunk, etc.
In a word, in "Chinese social intercourse " , there are rules, methods and skills. It is necessary to talk about strategy, ingenuity and modification. It is not enough to drink and talk.
However, there are often unsatisfactory aspects in the writing of this kind of books. For example, it is hard to avoid being boring to read many times around several major principles. Many situations in real life are unpredictable, and the principles in the book are not necessarily correct, let alone applicable to all situations, but as long as you understand and master the useful parts, you will always bring some progress to your interpersonal communication.
The Art of Communication
Shared by: Pan Yiyuan
The Art of Communication I read sold well in 40 and reprinted 15 times. It can be called the Bible of communication. Everything is covered, from theory to technique, from the nature of relationships to self-concept, from emotions to listening, from intimacy to parenting.
After entering Huang Ping's peak job, I often need to communicate with people in my new position. I have been trying to read different types of books on communication, but they are all textbook-like, boring and boring, and I don't understand them after reading them. The Art of Communication completely subverts my understanding of books. It is not a big, thick brick-like textbook. It is easy to read and the knowledge points are easy to understand. Many knowledge points are also accompanied by relevant movie recommendations. Friends who like to watch movies can better understand knowledge points. It can be said that "The Art of Communication" is a dictionary book about communication. It is kept on the bookcase. If you quarrel with your wife, your child loses his temper, your colleagues have friction, and you feel a little hard to communicate with customers. Take out the book and look for the reason and the answer to the problem.
There are too many knowledge points in the book, and I haven't read and understood them all. Here are three points that I am most impressed.
First, recognize yourself before communicating. We sometimes feel that we can't communicate with someone. We all speak Chinese, but we speak chicken and duck. We almost think that the other person has a hearing problem or a brain problem. Rest assured, when we think this way, the other person thinks the same way. This is because two people can think in completely different ways. For example, for the same half glass of water, A thinks "is great, there is half a glass of water here, we can drink " , B thinks "is too bad, why is there only half a glass of water, not enough for the two of us to drink " , so we quarreled. The fact is that there is only half a glass of water. What causes the communication problem is the different views and cognition of two people on the same thing. This subjective feeling is related to one's self-concept, which is shaped by everything one has experienced from infancy to the present. Self-concept includes a person's values, world outlook, parenting outlook, career outlook and so on.
really powerful people will be self-aware, through reflection and introspection, to understand what kind of person they are, with what kind of prejudice and obsession. Then put aside some of your prejudices appropriately and do things in an objective and professional way to achieve your work goals. Of course, the process can show the advantages of individual can add points, such as persistence, willing to bear hardships, kindness.
Second, in communication, effectively express emotions. Too many people have suffered from "can't express emotions " . Where people live, there are emotions. People who cannot express their emotions are often losers. People with high EQ, they just spend some thoughts and skills on speaking, and achieve their goals more efficiently. The Art of Communication tells you to identify your emotions first. Different people have completely different recognition of emotions, and people with low perception have only a few kinds of emotions, such as happiness, sadness, and anger. In fact, there are many kinds of emotions. The book lists 132 words related to emotions.
# After 116 have a clear understanding of their emotions, the next step is to share them with others. Express your current feelings reasonably so that the other party can understand your feelings, instead of facing a sudden accusation inexplicably. In addition to sharing emotions, we also have to choose a reasonable time to express our emotions. The moment of anger is not the best time to speak. What we say is angry words, which hurt our feelings and fail to achieve our goal. The real thing is to sit down and talk about your feelings when both parties are emotionally stable.
Finally, people have to learn to be responsible for their emotions. A lot of times, it's not the thing that makes us so angry, it's the perception of it that makes us so angry. You can tell people around you that this is my bottom line. Don't touch it easily. When strangers accidentally cross the line, we should also learn to control ourselves and tell ourselves "is fine, but irrelevant people accidentally offend, I can handle my emotions " .
Third, after communication, be good at responding and ending. Everyone is eager to get recognition and response from others in communication. As colleagues, friends, and partners, we recognize and support each other's views without hesitation. Timely appreciation, praise and encouragement are the best feedback for them, which not only makes him more willing to communicate, but also makes the relationship more harmonious. The book mentions "good communication comes from the other person's enthusiastic response " , imagine, if you greet someone warmly, and the only thing you get back is to turn a blind eye or careless feedback, would you want to continue communicating with that person? No one is willing to pay for your indifference, and no one is born with respect and enthusiasm for you.
When communicating with people, it is more important to end the conversation politely. First of all, you can't show impatience, you can't look around and keep looking at your watch. Secondly, we should explain the reason to the other party and make it clear that we have other things to deal with. The other party will certainly understand. When explaining, be sure to apologize, smile and shake hands with each other. You can also end the conversation with a tactful hint or some technique, such as asking someone to call yourself, it feels like something happened suddenly. In fact, it is very likely that the other party also wants to end the dialogue. At this time, instead of being impolite, the other party will thank you. Through some small movements and micro expressions, we can see the other party's thoughts. If the other party looks at the door, or keeps looking at the time, or the direction of his toes is pointing to the door, it means that he wants to end the conversation. If their eyes are erratic and their hands touch their noses, it means that they are impatient. It is okay to put an end to these situations.
After reading this book, I told myself that I would cherish the person who is willing to listen to me quietly and not in a hurry to interrupt. It must be someone who cares about me very much to endure my chattering for so long. The second is to prepare to reduce the number of times you speak and listen more to what others say. You will be able to get more information from other people's words. This information may become another kind of unexpected joy.
More information
Recently, it was learned from the competent department that the "ERP/MES full-process informatization" project of Jianfeng Pharmaceutical Company has been included in the list of key projects of "integration of industrialization and industrialization" in Jinhua City, and has now entered the publicity period. In order to speed up the in-depth integration of informatization and industrialization, according to the evaluation criteria in Jinhua City's "Several Opinions on Accelerating Informatization Construction" and "Jinhua City Informatization and Industrialization Integration Key Project Management Measures", 148 projects were included in 2017 Jinhua City's "Integration of Industrialization and Industrialization" key projects. The "ERP/MES Full Process Informatization" project of Jianfeng Pharmaceutical Co., Ltd. was finally included in the list after being recommended, material reviewed and expert reviewed by Jinhua Economic and Information Committee. The ERP-level subsystems of ERP/MES full-process informatization project include sales system, procurement system, MRP system, GMPQbD system, connecting UFIDA financial software and HR system. MES-level subsystems include industrial data acquisition and monitoring system, GAMP/MES system, eBPR (electronic batch production record system), cGMP quality assurance system, QC/eBTR(QC process and electronic batch inspection record system), LIMS system, etc. After the construction is completed, the visualization of drug production process and the collection and integration of industrial data will be realized. Realize the electronization of drug production process parameters, electronic batch production and inspection records; the realization of big data integration of industrial data and information will also be in line with the regulatory concept of GMP data integrity and quality traceability to the greatest extent. The establishment of a unified enterprise information platform will eliminate information islands and realize data one.
2020
07-31
The company's first-half profit record high
According to the 15th meeting of the ninth board of directors of the company on August 25, in the first half of 2017, the company achieved a net profit of 240.5357 million yuan, the highest level in half a year's history. In the first half of 2017, the company focused on the general work policy of "grasping trends, precise development, strengthening management, and improving efficiency", grasping the opportunities brought by economic structure optimization and industrial upgrading, strengthening lean production and management improvement internally, and actively exploring externally Develop new opportunities and continue to promote the "three reductions and three improvements" work. Through the joint efforts of all employees of the company, the best semi-annual performance in history has been achieved. As of the end of June 2017, the company's total assets were 4.226 billion yuan and net assets were 2.511 billion yuan; the company achieved total operating income of 1,305.9327 million yuan, an increase of 18.42 percent over the same period last year, and net profit attributable to owners of the parent company was 240.5357 million yuan, an increase of 132.11 percent over the same period last year. Earnings per share are 0.7 yuan. In the second half of the year, the company will continue to focus on the annual business plan, carry out in-depth work of "three reductions and three improvements", further do a good job in internal control, prevent business risks, and further do a good job in safety and environmental protection. we will further develop and improve the complementary relatively diversified main business structure and constantly enhance the company's core competitiveness. The 15th meeting of the 9th board of directors held on August 25 was presided over by Jiang Xiaomeng, chairman of the group company. Four proposals and reports including the 2017 semi annual report and the proposal on the change of the company's accounting policy were deliberated and passed. on the same day, the 12th meeting of the eighth board of supervisors was held,
2020
07-31
General Manager Yu Jianhong to Yunnan Peak to Guide Work
On August 23, Yu Jianhong, general manager of the group company, went to Yunnan Jianfeng cement company for investigation and guidance, and put forward requirements for the key work in the last few months of this year. At the peak of Yunnan Province, Yu Jianhong went deep into the production site to learn more about the current production and operation situation, and convened the middle-level and above management backbones to have in-depth exchanges and discussions with everyone on the problems existing in work efficiency changes, personnel stability, current production and management after the implementation of post optimization and re-organization. Since the beginning of this year, Yunnan's peak production and sales volume, profits and various technological and technical indicators have been relatively ideal. The kiln output in April has also reached the best level since it was put into production. The development and maintenance of the market, the environmental management of the factory area, and the professional quality and mental state of cadres and workers have also been greatly improved. While fully affirming the above achievements, Yu Jianhong pointed out that as the homogenization of the cement market becomes more and more serious, the market changes faster and faster. If we can't recognize the situation and seize the opportunity, enterprises will face more and more problems. In this case, the management backbone should give full play to the role of the backbone, quickly change the management concept, and strive to improve the competitiveness of enterprises. In view of the focus of work in the last four months of this year, Yu Jianhong put forward the following requirements for Yunnan Jianfeng: break the inherent concept of post functions and responsibilities, set up posts and organizational structures around logistics, people flow and capital flow, and cultivate and forge a team that can fight well. To further implement the training of job skills and quality, managers should take the lead in strengthening their own learning and formulate annual, monthly and weekly training plans, through the combination of internal and external training, theory and practice.
2020
07-30
General Manager Yu Jianhong to Yunnan Peak to Guide Work
On August 23, Yu Jianhong, general manager of the group company, went to Yunnan Jianfeng cement company for investigation and guidance, and put forward requirements for the key work in the last few months of this year. At the peak of Yunnan Province, Yu Jianhong went deep into the production site to learn more about the current production and operation situation, and convened the middle-level and above management backbones to have in-depth exchanges and discussions with everyone on the problems existing in work efficiency changes, personnel stability, current production and management after the implementation of post optimization and re-organization. Since the beginning of this year, Yunnan's peak production and sales volume, profits and various technological and technical indicators have been relatively ideal. The kiln output in April has also reached the best level since it was put into production. The development and maintenance of the market, the environmental management of the factory area, and the professional quality and mental state of cadres and workers have also been greatly improved. While fully affirming the above achievements, Yu Jianhong pointed out that as the homogenization of the cement market becomes more and more serious, the market changes faster and faster. If we can't recognize the situation and seize the opportunity, enterprises will face more and more problems. In this case, the management backbone should give full play to the role of the backbone, quickly change the management concept, and strive to improve the competitiveness of enterprises. In view of the focus of work in the last four months of this year, Yu Jianhong put forward the following requirements for Yunnan Jianfeng: break the inherent concept of post functions and responsibilities, set up posts and organizational structures around logistics, people flow and capital flow, and cultivate and forge a team that can fight well. To further implement the training of job skills and quality, managers should take the lead in strengthening their own learning and formulate annual, monthly and weekly training plans, through the combination of internal and external training, theory and practice.
2020
07-31
Spike Pharmaceuticals set out to explore a new sales model
Agency and Terminal Link Production and Chain Cooperation Spike Pharmaceuticals to Explore New Sales Models From August 16 to 21, the 2017 China Pharmaceutical Retail Industry Information Conference (hereinafter referred to as "Xipu Conference") with the theme of "Building a Blueprint-Market Awakening Focusing on Demand" was held in Boao, Hainan. Huang Jinlong, deputy general manager of the group company and general manager of the pharmaceutical company, and relevant leaders of Spike Health, pharmaceutical sales company and Spike Pharma pharmacy were invited to attend the event, to create a new sales model "road". This year coincides with the 10th anniversary of the Western Conference. More than 1200 mainstream chain pharmacies, more than 800 brand pharmaceutical industries, more than 100 cross-border affiliated institutions, more than 130 top domestic and foreign capital institutions, more than 60 representatives of authoritative media, and authoritative experts in the industry, with nearly 4000 people gathered in Boao. The meeting combed the context of the pharmaceutical retail industry in the past ten years, discussed the development of the industry in the new decade, and built a new blueprint for the industry. During the meeting, Huang Jinlong led the peak participants to have in-depth exchanges with the organizers of the conference and industry experts on issues such as the impact of national policies such as the brand strategy of enterprises, the role of brand enterprises in the industry, medical reform, prescription outflow, etc. on the original sales mode of pharmaceutical enterprises. He also had extensive contact with pharmaceutical counterparts and terminal chains, listened to front-line sales experience, collected relevant information on terminal chains, and collected market trends of the top 100 chains. In the past ten years, the scale of drug retail sales in China has increased from 143 billion yuan to 337.7 billion yuan, and the chain rate has increased from 35.3 percent to 49.4 percent.
2020
07-31
General Manager Yu Jianhong to Yunnan Peak to Guide Work
On August 23, Yu Jianhong, general manager of the group company, went to Yunnan Jianfeng cement company for investigation and guidance, and put forward requirements for the key work in the last few months of this year. At the peak of Yunnan Province, Yu Jianhong went deep into the production site to learn more about the current production and operation situation, and convened the middle-level and above management backbones to have in-depth exchanges and discussions with everyone on the problems existing in work efficiency changes, personnel stability, current production and management after the implementation of post optimization and re-organization. Since the beginning of this year, Yunnan's peak production and sales volume, profits and various technological and technical indicators have been relatively ideal. The kiln output in April has also reached the best level since it was put into production. The development and maintenance of the market, the environmental management of the factory area, and the professional quality and mental state of cadres and workers have also been greatly improved. While fully affirming the above achievements, Yu Jianhong pointed out that as the homogenization of the cement market becomes more and more serious, the market changes faster and faster. If we can't recognize the situation and seize the opportunity, enterprises will face more and more problems. In this case, the management backbone should give full play to the role of the backbone, quickly change the management concept, and strive to improve the competitiveness of enterprises. In view of the focus of work in the last four months of this year, Yu Jianhong put forward the following requirements for Yunnan Jianfeng: break the inherent concept of post functions and responsibilities, set up posts and organizational structures around logistics, people flow and capital flow, and cultivate and forge a team that can fight well. To further implement the training of job skills and quality, managers should take the lead in strengthening their own learning and formulate annual, monthly and weekly training plans, through the combination of internal and external training, theory and practice.
2020
07-31
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