We are reading these books
Release time:
2022-09-27
Practical Eeloquence Knowledge and Skills
Share: Wu Yunqiao
In our daily life and work, we always encounter different occasions and need to communicate with different people. In communication, we need to say what is suitable for the occasion. Proper communication skills will often help us solve many problems. A person who can speak can express his intention clearly and fluently, so that others are willing to accept it. We also often see many people who can't speak. They can't fully express their intentions, which makes the other party sound troublesome, and can't make others accept it convincingly, causing communication difficulties.
In the process of communicating with customers, I found that I lacked the ability to express myself, so I chose "Practical Eeloquence Knowledge and Skills", hoping to enrich my spare time and improve my ability to communicate.
This book summarizes the communication methods and skills in today's society, combined with examples, it is more practical and readable. Its content covers life eloquence, social eloquence, marketing eloquence, interview eloquence, workplace eloquence, debate eloquence, speech eloquence, business eloquence, leadership eloquence and other aspects. Among them, how to obtain the trust of customers, how to arouse the interest of customers, and how to resolve the contradiction with customers left a deep impression on me.
After reading this book carefully, I learned a lot and felt deeply. I have summed up some experiences. To learn to speak, one must first learn to listen to people. Understand the main characteristics of negotiations, negotiations with different customers in order to ease, deal with ease. When reporting work, you should clearly express the intention you want to express, be concise and comprehensive, and use the simplest language to convey the most effective message to the leader.
Don't flatter yourself or praise too much when socializing. Communicate with others with ease and ease.
A seemingly simple book, but it hides a lot of knowledge. Every reading can bring me ideological progress and communication skills in life. It makes me gradually become a decent person, let me reduce some contradictions caused by communication in my work, and make my work more smoothly.
Chinese entertainment
sharer: Liu Chen Qian
Chinese society is inevitable with all kinds of entertainment. "Chinese-style entertainment " is often linked to meals, especially in Guizhou, a big province with rich and colorful liquor culture, it is inevitable to deal with wine in life and social life. However, I have not been out of school for a few years, and I have little social experience. I often don't know what to do or say when I socialize. It is hard to avoid embarrassment, so I want to find a way from the book. I chose this book because many people recommended it. After reading it, I did increase a lot of knowledge and realized some problems that I had not thought about or realized before.
When I was toasting people before, I often didn't know what to say, so I had to say a few words of thanks to hurry up. Some of the skills mentioned in the book have opened my mind, such as "Respect Features " , expressing affirmation of each other's factual achievements, experience and ability, style of doing things, etc. Another example is "Grateful Facts " , looking for help or changes brought to oneself when interfacing with each other in the past. In addition, when others toast to express their wishes or gratitude, they cannot use words such as "good " "thank you " to perfunctory.
Personal remarks during the meal should also pay attention to many details. For example, it is better to be a fan than a fan, not to be a fan, to talk as little as possible, to talk only at critical times, and to find more steps for people. When clinking glasses, no matter what the other party's identity, their cup mouth should not be higher than the other party's, and try to be flush with or lower than the other party's cup mouth to show humility. Share your own stories more. Many people like to listen to other people's stories, especially on occasions like the dinner table. Everyone's comments and complaints about your story can not only enliven the atmosphere of the meal, but also enhance your feelings with everyone. Also, don't talk big, less "team " , more wait-and-see, maintain a neutral attitude; Say more praise to others than harm others. Control yourself, don't get drunk, etc.
In a word, in "Chinese social intercourse " , there are rules, methods and skills. It is necessary to talk about strategy, ingenuity and modification. It is not enough to drink and talk.
However, there are often unsatisfactory aspects in the writing of this kind of books. For example, it is hard to avoid being boring to read many times around several major principles. Many situations in real life are unpredictable, and the principles in the book are not necessarily correct, let alone applicable to all situations, but as long as you understand and master the useful parts, you will always bring some progress to your interpersonal communication.
The Art of Communication
Shared by: Pan Yiyuan
The Art of Communication I read sold well in 40 and reprinted 15 times. It can be called the Bible of communication. Everything is covered, from theory to technique, from the nature of relationships to self-concept, from emotions to listening, from intimacy to parenting.
After entering Huang Ping's peak job, I often need to communicate with people in my new position. I have been trying to read different types of books on communication, but they are all textbook-like, boring and boring, and I don't understand them after reading them. The Art of Communication completely subverts my understanding of books. It is not a big, thick brick-like textbook. It is easy to read and the knowledge points are easy to understand. Many knowledge points are also accompanied by relevant movie recommendations. Friends who like to watch movies can better understand knowledge points. It can be said that "The Art of Communication" is a dictionary book about communication. It is kept on the bookcase. If you quarrel with your wife, your child loses his temper, your colleagues have friction, and you feel a little hard to communicate with customers. Take out the book and look for the reason and the answer to the problem.
There are too many knowledge points in the book, and I haven't read and understood them all. Here are three points that I am most impressed.
First, recognize yourself before communicating. We sometimes feel that we can't communicate with someone. We all speak Chinese, but we speak chicken and duck. We almost think that the other person has a hearing problem or a brain problem. Rest assured, when we think this way, the other person thinks the same way. This is because two people can think in completely different ways. For example, for the same half glass of water, A thinks "is great, there is half a glass of water here, we can drink " , B thinks "is too bad, why is there only half a glass of water, not enough for the two of us to drink " , so we quarreled. The fact is that there is only half a glass of water. What causes the communication problem is the different views and cognition of two people on the same thing. This subjective feeling is related to one's self-concept, which is shaped by everything one has experienced from infancy to the present. Self-concept includes a person's values, world outlook, parenting outlook, career outlook and so on.
really powerful people will be self-aware, through reflection and introspection, to understand what kind of person they are, with what kind of prejudice and obsession. Then put aside some of your prejudices appropriately and do things in an objective and professional way to achieve your work goals. Of course, the process can show the advantages of individual can add points, such as persistence, willing to bear hardships, kindness.
Second, in communication, effectively express emotions. Too many people have suffered from "can't express emotions " . Where people live, there are emotions. People who cannot express their emotions are often losers. People with high EQ, they just spend some thoughts and skills on speaking, and achieve their goals more efficiently. The Art of Communication tells you to identify your emotions first. Different people have completely different recognition of emotions, and people with low perception have only a few kinds of emotions, such as happiness, sadness, and anger. In fact, there are many kinds of emotions. The book lists 132 words related to emotions.
# After 116 have a clear understanding of their emotions, the next step is to share them with others. Express your current feelings reasonably so that the other party can understand your feelings, instead of facing a sudden accusation inexplicably. In addition to sharing emotions, we also have to choose a reasonable time to express our emotions. The moment of anger is not the best time to speak. What we say is angry words, which hurt our feelings and fail to achieve our goal. The real thing is to sit down and talk about your feelings when both parties are emotionally stable.
Finally, people have to learn to be responsible for their emotions. A lot of times, it's not the thing that makes us so angry, it's the perception of it that makes us so angry. You can tell people around you that this is my bottom line. Don't touch it easily. When strangers accidentally cross the line, we should also learn to control ourselves and tell ourselves "is fine, but irrelevant people accidentally offend, I can handle my emotions " .
Third, after communication, be good at responding and ending. Everyone is eager to get recognition and response from others in communication. As colleagues, friends, and partners, we recognize and support each other's views without hesitation. Timely appreciation, praise and encouragement are the best feedback for them, which not only makes him more willing to communicate, but also makes the relationship more harmonious. The book mentions "good communication comes from the other person's enthusiastic response " , imagine, if you greet someone warmly, and the only thing you get back is to turn a blind eye or careless feedback, would you want to continue communicating with that person? No one is willing to pay for your indifference, and no one is born with respect and enthusiasm for you.
When communicating with people, it is more important to end the conversation politely. First of all, you can't show impatience, you can't look around and keep looking at your watch. Secondly, we should explain the reason to the other party and make it clear that we have other things to deal with. The other party will certainly understand. When explaining, be sure to apologize, smile and shake hands with each other. You can also end the conversation with a tactful hint or some technique, such as asking someone to call yourself, it feels like something happened suddenly. In fact, it is very likely that the other party also wants to end the dialogue. At this time, instead of being impolite, the other party will thank you. Through some small movements and micro expressions, we can see the other party's thoughts. If the other party looks at the door, or keeps looking at the time, or the direction of his toes is pointing to the door, it means that he wants to end the conversation. If their eyes are erratic and their hands touch their noses, it means that they are impatient. It is okay to put an end to these situations.
After reading this book, I told myself that I would cherish the person who is willing to listen to me quietly and not in a hurry to interrupt. It must be someone who cares about me very much to endure my chattering for so long. The second is to prepare to reduce the number of times you speak and listen more to what others say. You will be able to get more information from other people's words. This information may become another kind of unexpected joy.
More information
Jiang Xiaomeng Yunnan Jianfeng Lectures on Party Lessons
In order to implement the requirements of the higher-level party committee secretary to give in-depth party lectures in enterprises, on July 4, Jiang Xiaomeng, secretary of the party committee and chairman of the group company, gave a special lecture on "two studies and one doing" for party members at Yunnan Jianfeng Cement Company. In the lecture, Jiang Xiaomeng started from the background, overall requirements, learning and education content, and main measures of the "two studies and one doing" activities. He hoped that all party members and cadres would understand "awe, gratitude, humility, and decent", and put forward "What should the current enterprise do" and "How should the enterprise go in the future" and other issues. Jiang Xiaomeng analyzed the future development trend of cement and pharmaceutical industries in detail, emphasized the importance of seizing opportunities, and pointed out that with the homogenization of cement industry becoming more and more serious, if we want to take the road of differentiated brand development, the core of competition is to strengthen self management and maximize the cost, so as to improve the competitive advantage. As far as Yunnan Jianfeng is concerned, it is necessary to continuously improve the level of process technology management and increase the hourly output by increasing inspection efforts. Starting from strengthening the control of raw material procurement, the quality and price should be controlled. By strengthening sales management, vigorously develop direct agents, and strive to maximize the profit per ton; By strengthening equipment maintenance, reduce equipment accidents and further reduce the consumption of machine materials; Make good use of people, while constantly tapping talents and cultivating new people, we will gradually control the total number of workers and improve labor productivity. According to the current situation and the company's development strategy, what should the party members of the peak do? Jiang Xiaomeng asked all the party members and cadres of Yunnan peak to play a good vanguard and exemplary role and take the lead in learning new knowledge, new technology and new experience.
2020
07-30
Yunnan Peak Starts Secondary Security Standardization Creation
On June 19, Yunnan Jianfeng cement company held a mobilization meeting to further implement the requirements of the State Council, Yunnan Province, Pu'er City and Simao District Safety Supervision Bureau on carrying out safety production standardization work, and deploy the secondary safety standardization work. At the meeting, Liu Shenghua, deputy general manager of Yunnan Jianfeng, read out the requirements and work arrangements for creating a secondary enterprise for safety production standardization. The representative of Yunnan superstar Safety Technology Service Co., Ltd., the evaluation unit of safety production standardization, explained in detail the relevant knowledge of safety production standardization consultation and evaluation for the participants, and explained the requirements, standards and other elements of safety production standardization work. Zhou Jiping, general manager of Yunnan Jianfeng, mobilized the establishment of secondary safety production standardization at the meeting, requiring all workshops and departments to prepare and report the data before the end of October, and both software and hardware meet the acceptance conditions, so as to complete the bid creation work by the end of the year. Through the mobilization meeting, the responsible persons of Yunnan Jianfeng and superstar companies and relevant personnel had in-depth exchanges, further unified their thinking, and improved Yunnan Jianfeng employees' understanding of safety production standardization. Everyone recognizes that carrying out safety production standardization work is not only to implement the spirit of a series of documents of the party and the country, but also a mandatory requirement of the government for enterprises, and it is also the need for the sustainable and healthy development of enterprises themselves. Through the development of safety production standardization, enterprises can be promoted to establish and improve the safety production responsibility system, improve the safety production management system, standardize the production operation behavior, investigate and control the hidden dangers of accidents, effectively control the sources of danger, make the production equipment and facilities meet the safety standards, and continuously improve
2020
07-31
Yunnan Peak Starts Secondary Security Standardization Creation
On June 19, Yunnan Jianfeng cement company held a mobilization meeting to further implement the requirements of the State Council, Yunnan Province, Pu'er City and Simao District Safety Supervision Bureau on carrying out safety production standardization work, and deploy the secondary safety standardization work. At the meeting, Liu Shenghua, deputy general manager of Yunnan Jianfeng, read out the requirements and work arrangements for creating a secondary enterprise for safety production standardization. The representative of Yunnan superstar Safety Technology Service Co., Ltd., the evaluation unit of safety production standardization, explained in detail the relevant knowledge of safety production standardization consultation and evaluation for the participants, and explained the requirements, standards and other elements of safety production standardization work. Zhou Jiping, general manager of Yunnan Jianfeng, mobilized the establishment of secondary safety production standardization at the meeting, requiring all workshops and departments to prepare and report the data before the end of October, and both software and hardware meet the acceptance conditions, so as to complete the bid creation work by the end of the year. Through the mobilization meeting, the responsible persons of Yunnan Jianfeng and superstar companies and relevant personnel had in-depth exchanges, further unified their thinking, and improved Yunnan Jianfeng employees' understanding of safety production standardization. Everyone recognizes that carrying out safety production standardization work is not only to implement the spirit of a series of documents of the party and the country, but also a mandatory requirement of the government for enterprises, and it is also the need for the sustainable and healthy development of enterprises themselves. Through the development of safety production standardization, enterprises can be promoted to establish and improve the safety production responsibility system, improve the safety production management system, standardize the production operation behavior, investigate and control the hidden dangers of accidents, effectively control the sources of danger, make the production equipment and facilities meet the safety standards, and continuously improve
2020
07-31
Yunnan Peak Starts Secondary Security Standardization Creation
On June 19, Yunnan Jianfeng cement company held a mobilization meeting to further implement the requirements of the State Council, Yunnan Province, Pu'er City and Simao District Safety Supervision Bureau on carrying out safety production standardization work, and deploy the secondary safety standardization work. At the meeting, Liu Shenghua, deputy general manager of Yunnan Jianfeng, read out the requirements and work arrangements for creating a secondary enterprise for safety production standardization. The representative of Yunnan superstar Safety Technology Service Co., Ltd., the evaluation unit of safety production standardization, explained in detail the relevant knowledge of safety production standardization consultation and evaluation for the participants, and explained the requirements, standards and other elements of safety production standardization work. Zhou Jiping, general manager of Yunnan Jianfeng, mobilized the establishment of secondary safety production standardization at the meeting, requiring all workshops and departments to prepare and report the data before the end of October, and both software and hardware meet the acceptance conditions, so as to complete the bid creation work by the end of the year. Through the mobilization meeting, the responsible persons of Yunnan Jianfeng and superstar companies and relevant personnel had in-depth exchanges, further unified their thinking, and improved Yunnan Jianfeng employees' understanding of safety production standardization. Everyone recognizes that carrying out safety production standardization work is not only to implement the spirit of a series of documents of the party and the country, but also a mandatory requirement of the government for enterprises, and it is also the need for the sustainable and healthy development of enterprises themselves. Through the development of safety production standardization, enterprises can be promoted to establish and improve the safety production responsibility system, improve the safety production management system, standardize the production operation behavior, investigate and control the hidden dangers of accidents, effectively control the sources of danger, make the production equipment and facilities meet the safety standards, and continuously improve
2020
07-30
The Company shall organize special operation safety management training
What kind of management process is needed for the special operation permit? How to manage the ticket of the special operation permit? What are the contents of the eight kinds of special operations?... On June 17, the safety committee of the group company organized a special lecture on safety production to conduct systematic and comprehensive training on the safety management knowledge of special operations. The trainer invited for this training is Ge Zhengliang, head of EHS (Environmental Environment, Health Health, Safety) of Zhejiang Prodbang Pharmaceutical Co., Ltd. He has many years of experience in enterprise safety production management and is also a well-known safety management expert in Jinhua region. He has participated in the enterprise safety and environmental protection inspection organized by Jinhua Safety Supervision Bureau for many times and has a certain understanding of the situation of major enterprises in the peak. In this lecture, Ge Zhengliang divided into four parts: division of special operation license scope, special operation license management process, special operation license ticket management, and eight major types of special operation contents. Combined with relevant laws and regulations and his own practical experience in safety production management, Ge Zhengliang explained in simple terms eight special operation situations such as hot work, hoisting, high place, temporary power consumption, open circuit, blind plate plugging, restricted space, etc, standardize the licensed business division, approval department, the places to be paid attention to in the approval management of each type of operation, the responsibilities of the relevant approval department, the matters needing attention in on-site operation, the approval process, ticket management and other knowledge, and make a detailed description of the relevant special operation contents according to the working characteristics of peak subordinate enterprises. In addition, he also shared the experience of special operation safety management of Plo Pharmaceutical.
2020
07-31
Yunnan Jianfeng won the honor of "key leading enterprise in Pu'er City"
Recently, Yunnan Jianfeng Cement Company was awarded the honorary title of "2016 Pu'er Key Leading Enterprise" by the Pu'er Municipal Party Committee and Municipal Government. In recent years, according to the requirements of the group company's "three reductions and three improvements", Yunnan Jianfeng has focused on internal management and external market expansion, tried every means to reduce costs in production, timely controlled market trends in sales, and constantly refreshed various business indicators. While striving to create its own brand value, Yunnan Jianfeng always regards giving back to the society and serving local development as its own responsibility and obligation. Since the establishment of the company, Yunnan Jianfeng has actively responded to the government's call to support the construction of poor border areas and provide free cement to some poor people. Support the education construction in border areas and donate funds for students in need. At the same time, it has paid various taxes and fees on time in accordance with the law and has become a major profit and tax producer in Pu'er City for years. It has gradually grown from a new cement enterprise in Pu'er area to a leading enterprise in the cement industry. The honor of "key leading enterprises in Pu'er City in 2016" is the affirmation and recognition of Yunnan Jianfeng's work over the past few years by the local government and society. During the "Thirteenth Five-Year Plan" period, southwestern Yunnan is about to usher in an explosive stage of development. The construction of international railway projects, the construction of border expressway projects, the construction of airport projects and the construction of people's livelihood projects will all start this year. The acquisition of the honorary title of "Key Leading Enterprise in Pu'er City in 2016" will also provide strong support for Yunnan Jianfeng to strive for the right to supply these projects. (Li Yun)
2020
07-31