Do not forget your beginner's heart
Release time:
2022-08-04
Recently, the "Koizumi Chopper Shooting Garlic " incident on the Internet has caused a lot of uproar. A consumer claimed that he used the newly bought Zhang Xiaoquan kitchen knife to shoot garlic, and the kitchen knife broke. The consumer contacted Zhang Xiaoquan's customer service, who said that this knife "does not recommend taking garlic " , and responded that garlic could not be taken under questioning. The consumer could not accept it, so he sent the chat screenshots to the Internet and quickly boarded the hot search. The storm of
"shooting garlic " immediately attracted a lot of attention. Netizens also found out that General Manager Zhang Xiaoquan once said in the program that the Chinese cut vegetables in the wrong way. Zhang Xiaoquan quickly apologized, popularized the usage of "correct " of the popular science kitchen knife, popularized the relationship between kitchen knife hardness and fracture, gave any Zhang Xiaoquan kitchen knife free of charge to consumers who suffered losses in this incident, and issued "broken knife call order " promising to replace the broken knife within .
From the perspective of the service industry, Zhang Xiaoquan's response is really good, but even if customer service has explained in detail the material and function of the knife, the response of "cannot shoot garlic " is still unacceptable to many people. We all know that there are specialties in the technical industry, and it is normal for the functions and characteristics of the products to be different. However, the knives used to make Chinese dishes cannot be patted with garlic and ginger, and even the most basic ingredients cannot be handled, which is really surprising. Just like a rocket expert, he may know nothing about cement production, but basic mathematical calculations will always be. Tell him the daily output of the cement plant and let him calculate the annual output. Is it okay?
can't help but remind me of the workplace. Everyone has different majors. The job they find after graduation may not be the professional counterpart, but the sense of responsibility is the most basic and necessary. The mistakes in work can be attributed to their lack of professional level, but a correct working attitude and sense of responsibility for their own work cannot be missing. The enterprise is a big family, but the "family " in it has no blood relationship. to be exact, everyone is a community of interests. blood relatives can tolerate your willfulness and mistakes, but entrepreneurs can't do it, because they come to the big family of the enterprise to earn the confidence to tolerate blood relatives. Family members can share weal and woe at work, but no one is obligated or willing to pay for your mistakes.
No matter what you do, your professional skills should be continuously improved, but your basic duties should not be forgotten. (Shang Yongzhen)
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