Learning rituals and instruments
Release time:
2022-06-13
Confucius said: If you don't learn etiquette, you can't stand up.
In our growth process, we did not systematically learn etiquette. Some of the simple etiquette we developed was just the words and deeds of our parents when we were young, such as keeping our hands on the bowl when eating on the dining table, waiting for the host and guest to move chopsticks first when serving food, standing and sitting on a daily basis, not shaking legs casually, etc. In order to form these habits, I don't know how many times I was beaten by my mother. As for the taboos of some traditional festivals and the etiquette of important occasions when I grew up, I always thought it was pedantic and didn't take it too much to heart.
However, some unwritten rituals are everywhere. People dare not take seats at wedding ceremonies. The sacrificial activities of funeral ceremonies make us at a loss. Take the initiative to shake hands with people, being ignored; A toast to people was directly blocked back. What's wrong with us?
5# October 19 , daye peak organized a workplace business etiquette training, the lecture was conducted by teacher Wang Yan from Bailang educational institution. I dare not say how deep the trainer has the traditional etiquette, but the principles of conformity, self-discipline, equality and respect for others mentioned by the teacher are very suitable for the characteristics of human nature. This etiquette class told me that details often determine success or failure. Life shows self-cultivation everywhere. Doing big things starts with small things. Only those who do small things and details well can get more opportunities.
What impressed me most was telephone etiquette and meeting etiquette. As an office worker, I usually answer the phone more often. In the past, when I answered the phone, I always answered "hello " as soon as the phone rang and picked up the phone. after listening to the teacher's phone etiquette, I realized that this was very impolite and there were too many places to learn.
is to leave the noisy environment before answering the phone. when the phone rings 3 , you must first report to your work unit and department, for example: "hello! This is the comprehensive management department of daye peak cement co., ltd. may I help you? " In conversation, one should have a warm tone, generous and natural tone, smile, moderate voice volume, clear expression, conciseness, civility and courtesy. Ask who the other party is and what's the matter. If the other party is looking for a colleague and the colleague is not in his seat, we should reply like this: "So-and-so is not in his seat and will be back in about a few minutes. Can I help you? " When you finally hang up the phone, you should say a blessing before you put down the phone.
The second piece is the meeting etiquette. The teacher told us a lot of details that we don't know at ordinary times. For example, the original tea making should be divided into spring, summer, autumn and winter. Spring and summer are suitable for making Xinyang Maojian, Tieguanyin and Longjing, and autumn and winter are suitable for making Pu 'er, Jinjunmei and Dahongpao. The tea should be brewed 10 minutes before the start of the meeting, and the water should be renewed once in the middle of the meeting from 15 to 20 minutes. When pouring tea, it should be done with the right hand at the right rear of the guest, and it should not be poured on the guest's head or back. Tea should be eight points full. When refilling the water halfway, the water should be refilling clockwise from the guest of honor. Think about how convenient it is for me to come when I renew water at ordinary times. I really learned a lot from this lesson. The teacher also told us about other aspects of etiquette, such as introduction etiquette, business card etiquette, dining etiquette, bus etiquette, reception etiquette and so on, are worth learning.
Several familiar stories of the Three Kingdoms also confirm the importance of etiquette. After capturing Guan Yu, Cao Cao cherished Guan Yu's talents very much and respected Guan Yu very much. Although Guan Yu still thought of Liu Bei, he also killed Yan Liang for Cao Cao in return. When Hua Rong Dao, Guan Yu also remembered Cao Cao's many kindness and righteousness that day and let Cao Cao live. The same is Cao Cao. Zhang Song, as an envoy of Xichuan, originally planned to offer Cao Cao a picture in exchange for a lifetime of wealth. However, Cao Cao was infuriated because of his arrogance and verbal collision. Cao Cao was not in the mood to be a virtuous corporal and drove him out of the mansion directly. By contrast, it can be seen that etiquette, as a lubricant for interpersonal communication, cannot be ignored even by famous figures such as Cao Cao and Guan Yu. Learning etiquette can never be solved in one lesson. It requires long-term infiltration of cultural absorption, family education and corporate atmosphere. I remember that there were relevant courses in primary schools a few years ago, but teachers, parents and students did not pay enough attention to them at that time. In the enterprise, etiquette is the comprehensive embodiment of the enterprise image and the staff's accomplishment quality. Only by studying well and doing well the proper etiquette can the enterprise image shaping and cultural expression be promoted to a satisfactory position for customers.
(Wang Yiyan
Zhou Lixia)
More information
Zhang Yiwen, deputy director of the provincial science and technology department, visited the peak
News from our newspaper On July 17, Zhang Yiwen, deputy director of the Zhejiang Provincial Department of Science and Technology, and his entourage visited Jianfeng Group and had a discussion with leaders of group companies such as Jiang Xiaomeng and Yu Jianhong. Jiang Xiaomeng, chairman of the group company, introduced to Deputy Director Zhang Yiwen the development, business status, industrial structure adjustment, product innovation and research and development of Jianfeng Group in recent years from the cement, medicine and health sectors. Huang Jinlong, deputy general manager of the group company and general manager of the pharmaceutical company, emphatically introduced the industrial layout, scientific research level, innovative development direction, achievements, and research projects of the pharmaceutical company. The two sides also exchanged views on information docking, innovation project support, industrialization projects and other related issues. Deputy Director Zhang Yiwen fully affirmed Jianfeng's work in recent years. He said that since Jianfeng's old cement industry has moved to other provinces in recent years, he has paid less attention to it. He did not expect to do so well now. What is particularly gratifying is that Jianfeng pays attention to the investment in technological innovation while developing, and clarifies the development direction of "making the enterprise bigger and stronger". It is a listed company that allows shareholders to rest assured. (Reporter Ni Yingzhen)
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Zhang Yiwen, deputy director of the provincial science and technology department, visited the peak
News from our newspaper On July 17, Zhang Yiwen, deputy director of the Zhejiang Provincial Department of Science and Technology, and his entourage visited Jianfeng Group and had a discussion with leaders of group companies such as Jiang Xiaomeng and Yu Jianhong. Jiang Xiaomeng, chairman of the group company, introduced to Deputy Director Zhang Yiwen the development, business status, industrial structure adjustment, product innovation and research and development of Jianfeng Group in recent years from the cement, medicine and health sectors. Huang Jinlong, deputy general manager of the group company and general manager of the pharmaceutical company, emphatically introduced the industrial layout, scientific research level, innovative development direction, achievements, and research projects of the pharmaceutical company. The two sides also exchanged views on information docking, innovation project support, industrialization projects and other related issues. Deputy Director Zhang Yiwen fully affirmed Jianfeng's work in recent years. He said that since Jianfeng's old cement industry has moved to other provinces in recent years, he has paid less attention to it. He did not expect to do so well now. What is particularly gratifying is that Jianfeng pays attention to the investment in technological innovation while developing, and clarifies the development direction of "making the enterprise bigger and stronger". It is a listed company that allows shareholders to rest assured. (Reporter Ni Yingzhen)
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"Jianfeng is the leader of Jinhua's state-owned industrial entities. Under the current situation of the'Belt and Road' and building the fourth largest metropolitan area in Zhejiang, it is necessary to give full play to the role of the main force and drive the development of the entire industry." On July 13, Jin Wensheng, director of Jinhua Economic and Information Commission, stressed this when he was doing a special survey at the peak. On the same day, Jin Wensheng and the heads of relevant business offices of the Economic and Information Commission came to the peak to conduct special investigations on the current transformation and upgrading of the building materials industry and how to give full play to the work of the Entrepreneur Association, and to have in-depth exchanges with the management team of the group company. Chairman Jiang Xiaomeng introduced in detail the adjustment of the company's industrial layout in recent years, the current operation of various industries and the development ideas in the next few years, which was unanimously affirmed by Jin Wensheng and his party. Jinhua City is currently striving to build the fourth largest metropolitan area in Zhejiang, and the development of industrial economy is one of the key factors to achieve this goal. Jin Wensheng introduced the industrial economic development plan of Jinhua City, hoping that the peak management will fully understand the situation, grasp the opportunity of "Belt and Road Initiative" and building the fourth metropolitan area, give full play to the management advantages, talent advantages, and capital advantages of established listed companies, make greater achievements in scientific and technological innovation and green manufacturing, and strive to become the Zhejiang model of "Belt and Road Initiative". So as to promote the common development of Jinhua industrial enterprises. The two sides also exchanged views on how to promote the transformation of Jinhua building materials industry, how to better play the role of organizations such as the Federation of Industry and Commerce, the Chamber of Commerce and the Entrepreneur Association, and how to do a good job in summer production safety. (Reporter Fu Yiwu)
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Teachers and Students of Zhejiang Gongshang University Visit Peak Health
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On June 27, an investigation team led by Pan Weiliang, President of Zhejiang Academy of human resources and social security sciences, and composed of relevant responsible persons of provincial and municipal human resources and social security departments, came to peak to evaluate the harmonious index of labor relations. The index of harmonious labor relations is an important basis for reflecting the degree of harmonious labor relations in a region. Every year, Zhejiang Province collects data from 30 sample enterprises of different sizes and types in terms of employee labor contract signing, social insurance participation, collective contract signing, collective wage negotiation, trade union establishment, labor disputes and labor safety, etc., to evaluate the labor relations in the province. During the peak period, the investigation team exchanged views with Xiang Chongping, deputy general manager of the group company, Qin Xuping, chairman of the trade union, Tang Zhengren, manager of the human resources department, etc. on the status of peak labor relations, checked relevant documents and materials within the enterprise, and conducted relevant questionnaire surveys on some cadres and employees. (this newspaper reporter)
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Teachers and Students of Zhejiang Gongshang University Visit Peak Health
News from our newspaper On the morning of June 9, a group of 18 teachers and students from Zhejiang Gongshang University came to Jianfeng Health for a visit and discussion, and conducted research on the establishment of Zhejiang Gongshang University Food Industrialization Research Institute in Jinhua. The leader of this visit is Professor Song Guanglei from the School of Food and Biological Engineering, Zhejiang Gongshang University. The teachers and students are mainly from the School of Food and Engineering, specializing in food science, food safety, biochemical and biotechnology, focusing on extraction and separation, functional activity and The research of functional food, in addition to the professor of the Department of E-commerce of the School of Management Engineering and E-commerce. Chen Daiyou, general manager of Jianfeng Health, Li Wende, deputy general manager, and relevant personnel from R & D, quality management, administrative personnel and other departments attended the forum. Li Wende introduced the basic situation, technical production level, scientific and technological research and development characteristics of Jianfeng Health Company in the form of PPT, as well as the relevant policies of Jinhua Municipal Government on talent introduction. Chen Daiyou focused on the development vision of Jianfeng Health Technology and the construction of scientific and technological talents, and welcomed graduate students from the Industrial and Commercial University to join the team of Jianfeng Health after graduation. Professor Song Guanglei fully affirmed the software and hardware facilities and humanistic management of Jianfeng Health Company. He said that most of the teachers and students who came to visit this time were professional in line with the industry of Jianfeng Health Company. The two sides could carry out in-depth cooperation in product development, technology upgrading and talent reserve. Fourteen graduate students also introduced their respective situations and study and research directions. After the symposium, the teachers and students visited the health company's testing center, R & D laboratory and plant extraction workshop with great interest.
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