Tell us about our senior manager.
Release time:
2020-11-03
Tell me about our senior manager
, whose surname is Gao and whose name is Shangda. He is the deputy manager in charge of the marketing department of our Yunnan Jianfeng Cement Company and is also the big brother in the department. This "old" refers to age. He is the oldest one in the department, and the youngest is about 30 years old. The second refers to seniority. It has been 22 years since he entered the predecessor relay company of Yunnan Jianfeng in 1998 and became the first batch of salesmen. He has never left his marketing position. He sold cement from Liushun to Pu'er and Xishuangbanna to Myanmar and Laos.
No matter whether it is rainy or rainy, as long as you go to work, the senior manager is always the first one in the marketing department. As soon as he entered the office, the first thing he did was to turn on the computer, log in to the sales system to check the data, and review the daily market reports of the salesmen, so that he could clearly grasp the delivery information of each customer and even the changes in the whole market. this enables him to adjust his sales strategy in time and arrange his work in a targeted manner every day.
do sales, just stay in the office of course not. In our eyes, the senior manager is a "living map". along the 170-kilometer-long Silan highway, where there are new development plans and new construction sites to start. in recent years, there is almost nothing he does not know about the winning bidders and advance providers of pu'er village-to-village, expressway, railway and other projects. Some colleagues even said that there were fruit trees in every corner along Silan Highway, and the fruit was sour or sweet, which was clear to senior managers, not to mention the mixing station and developers in Pu 'er. When our salesmen encounter problems in communication with customers, he can always be keen to grasp the real intention of customers, and then "suit the remedy to the case".
When I was first transferred to the marketing department in 2014, Yunnan Jianfeng had just been put into production, with limited market share and few customer resources. Many small terminal customers could only barely write their names. Communication was often guarded. However, as long as the senior manager came out, people who were difficult to discuss would become "reasonable". Even those drivers who come to the factory to pull goods, almost no one does not know the "high teacher" who talks about the peak, because the high manager often chats with the drivers, from road conditions, vehicle conditions, freight rates, supply of goods to the parents. Over time, he knows as well as his family about many drivers. Over the years, our Yunnan peak in the southwest Yunnan market coverage, share has been among the best in the peer, high manager contributed.
As the head of the department, the senior manager is very strict with us. He requires the salesperson's mobile phone to be turned on 24 hours a day on . As long as the customer needs it, even on holidays, he must respond immediately. He has strict requirements on the salesperson's personal dress and hygiene, saying that the salesperson represents the company's image and must have the spirit. He asked the billing staff to keep smiling at work, not to argue with customers and drivers for any reason, and to be patient, problems that cannot be solved by oneself should be reported to the leaders in time. He does not allow our report data to deviate even if there are 0.01 deviations. If there are data changes, he must be able to tell the reasons. He attaches great importance to the improvement of the overall ability of the team and requires us not to give up any learning opportunity as long as it does not affect our work. All kinds of training organized by the company must be attended. He often forwards to us articles on cement, marketing, finance and other related knowledge on the Internet, so that everyone can understand and learn together. As long as he can spare time, he will take the salesman to the market, I have accumulated over the years of interpersonal communication, customer development, service experience, hand-in-hand to teach young people. Of course, when communicating with customers and drivers, he will often help us "speak well" and let them understand the difficulties of marketers and billing staff.
Senior Manager is our predecessor and teacher at work, and he is like a broad and wise brother in life, who loves us well. He will go to our department staff when they are ill and hospitalized. He is also very concerned about the big and difficult problems in the staff's home. When my son was born that year, he was the first to visit besides my family. The family of a colleague died of illness the year before last, and he went to pay his respects as soon as he heard about it. Whether it is a business trip or a vacation, he will never forget to bring some special products back to share with us. If he tells him something disturbing, he often can let us know and find the best solution in three or two sentences. Perhaps because of years of professional habits, he is particularly sensitive to changes in all kinds of information in society and knows a lot of things. For example, where the house is cost-effective, which doctor is good at treating what kind of diseases, where the things sold are more affordable and durable, which corner can find the most authentic snacks, which road can reach the destination fastest, and even the functions of the strange APP on the mobile phone, he knows better than our younger generation.
However, although the high manager has seen more and understood more, his life is very simple. He pays great attention to image. He always dresses neatly and appropriately, but he seldom buys new clothes. We have been with him for a long time and can recognize him when we see his clothes from a distance. The wardrobe in his dormitory was bought when he was married and is still in use. Because of his work, he often has social parties, but the big pot of rice in the canteen is still very delicious, and he eats clean every time.
Our senior manager is such a person. (Shang Yongzhen)
More information
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