The Enlightenment of Physical Examination
Release time:
2020-08-17
Inspiration from Physical Examination
Due to all kinds of busyness, I seldom have time to pay attention to what is happening around me. Recently, perhaps my mind has become calm. I often observe people and things to stimulate more in-depth thinking. It was time for the company's physical examination again. In the past, I was always in a hurry. Several small things happened during the physical examination, which brought me some ideological enlightenment.
Event-Internal Medicine Examination Event
Internal Medicine is a necessary item for every physical examination. There is no high-level equipment, but old doctors can always be seen. Most of the time, the inspection is completed in a one-in and one-out manner, but this inspection is somewhat unexpected. Perhaps it was because of the large number of people that the old doctor let ten of us waiting to enter the examination room together, and then issued a series of standard passwords which were not directly related to the examination, such as where to put the bag, stand at attention... Everyone was a little confused at that time, but they all followed it. I was patient to see what the old doctor was selling. The old doctor divided the physical examiners into two groups according to different physical examination needs. The first group of physical examiners successfully completed the examination after performing a series of commands to bend over and turn their necks at the same time. As a member of the second group, after the old doctor scanned a circle, I was honored to be chosen as his temporary assistant to help complete the sending and receiving of inspection forms, the distribution of cotton swabs and the training tube. Everyone also completed their respective examinations in an orderly manner.
In this regard, first of all, we must affirm the innovation in the working mode of the old doctor, manage and classify the work tasks, centralize the treatment of homogeneous events, shorten the working time and improve the work efficiency. Secondly, we should be good at tapping and utilizing potential assistance resources to achieve the goal. Obviously, the old doctor must have excellent clinical experience, otherwise it is impossible to complete the accurate examination of more than a dozen people at the same time; in addition, the old doctor knows people well and gives reasonable authorization within the scope of risk, even if the two sides do not know each other. So, should we also think more about innovation in our work? At present, the economic environment is getting worse and worse, the competitive pressure of enterprises is getting bigger and bigger, and the human cost is getting higher and higher. As a middle-level manager, in the daily work process, should we think more about how to tap potential resources and innovate the working mode so as to achieve the purpose of reducing costs and increasing efficiency.
Event 2 ECG Test Single Error Event
came to the ECG test unit. The waiting line was very long. I started talking with the previous candidate, who was a retired old teacher. During the chat, I found my cell phone left in the car and asked her to help me with the inspection form. After returning in a hurry, she handed me the inspection form back. It was not long before we entered two examination rooms for examination. When I finished the examination, walked out of the ECG room, and happily took the test sheet to get the breakfast voucher, I found that the test sheet was wrong. I hurried back to the ECG examination room to inform the doctor, and then the retired old teacher also returned to the examination room. I repeatedly apologized to the retired old teacher and two doctors, but one of the doctors was a little annoyed. Even when I rechecked later, I felt some extra strength in her operation.
In this incident, the error accident was finally corrected by re-detection, so let's analyze the problems together. First of all, I did not check and confirm the test form when I received it. Second, the two doctors did not confirm our identity during the test. Finally, there was no emergency plan after the error occurred. It is gratifying that the doctor confirmed my name during the re-examination. I think she must have discovered the problems in her work.
Can I raise higher expectations for improvement, such as standardized work processes, professional and rigorous working methods, and a pleasant service attitude... Maybe you can make a deviation, investigate and analyze the deep-seated reasons, and then come to CAPA (effective correction and prevention). In fact, the age difference between me and the old teacher is obvious. A little attention will reveal the mistakes. I hope that in our daily work, we will not be imprisoned by habits, especially bad habits, and regularly review the work process and work results to correct existing mistakes and avoid possible adverse consequences.
Listen to thunder in a silent place. You can find the little things around you. You can always keep a humble heart, have the courage to think, dare to question, and constantly revise and improve yourself by discovering your own shortcomings and learning from the advantages of others. (Chen Anping)
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