Learn to appreciate
Release time:
2020-07-22
Learn to Appreciate
Some time ago, I had the honor to listen to the "Human Resources Management" course given by Mr. Xu Jinggang, professor of the School of Economics and Management of Zhejiang Normal University. There is a management method called Appreciation Management. The essence of appreciation management is to make people get a kind of happiness of self satisfaction, that is, "spiritual pleasure". This kind of pleasure comes from the internal driving force formed by being recognized, admired and even worshipped by others, the environment, the public and colleagues, which drives people to be more engaged and create new ideas and material wealth more actively.
If this kind of "spiritual pleasure" cannot be found all the time, it will fall into inferiority and cannot extricate itself, will go slow and even resign. If it can be obtained in time, it will glow with unprecedented motivation and obsession. Managers should be able to grasp this characteristic of people, give people the opportunity of self-appreciation and self-recognition, and give them the recognition of appreciation and recognition in the name of the organization, then employees will automatically move closer to the organization.
Combined with my own work situation, I am deeply touched by the driving force brought by appreciation. Because I am a salesman, my customers place orders every week to purchase drugs. To give a simple example, if a ticketing officer accidentally makes a wrong order one day, I say in a critical tone: "How do you make out an invoice? If you open the wrong order and the warehouse sends the wrong goods, my shipping time will be delayed, and the receiving time of my customers will be affected. How do you work?" obviously, this will affect the mood of the ticket drawer. In the follow-up work, he will either be careful and slow down for fear of making mistakes again, which will affect the work efficiency. Either he is careless and breaks the jar, but he missed it anyway, so he has to make up for the time he lost before. In this way, if you don't check carefully when making out an invoice, you will make more mistakes, which will lead to a vicious circle.
And if I change the expression when the ticket clerk makes a mistake, "It doesn't matter. You 've made so many orders before, but you made a mistake once today. It's much more accurate than the previous ticket clerk. And your work is very efficient and fast. I hope you can continue to maintain high efficiency while striving for zero errors." After communicating in such an appreciative way, the ticket drawer will certainly be grateful. Because I appreciate his work as well as his work, appreciate his efficiency and understand that he only made a wrong order. Then the ticket drawer will not only have an unaffected state of mind in the next work, but also have a sense of happiness, so that he can continue to work efficiently, and be more careful and do his work better.
The content of the two ways of speaking is the same. They both hope that he will not make mistakes again next time. However, the ways of speaking are different, but there is a world of difference. The first way is full of negative energy. As soon as it comes up, it will completely deny the work of others, which will make people feel depressed and affect people's mood, which will inevitably have the opposite effect. The second way, full of positive energy, uses a way of appreciating and affirming each other's work, hoping that he can add icing on the cake and do it more perfectly. People have a happy, positive, active, and efficient positive energy work mentality. People who work in this mentality and environment are happy.
Appreciation is mutual. If you want to be appreciated, you have to appreciate others first. Only by learning to appreciate others can you be appreciated. To learn to appreciate is to be good at finding and discovering the advantages of others; to learn to appreciate is to watch with eyes, listen with ears, and praise with heart; to learn to appreciate is a kind of recognition, but also a kind of respect. (Shengda)
More information
Peak health marketing and a new "play"
Building a New System, Flattening Management, Spike Health Marketing, New "Way to Work" On February 17, Spike Health Technology Company held a sales meeting to integrate and adjust the construction of a new marketing system and deploy and implement the 2017 sales work. Chen Daiyou, general manager of Health Technology Company, carefully explained and answered the marketing system construction and sales management assessment methods at the meeting, and reached a consensus on unifying thinking. The sales business of Health Technology Company involves three categories: health care products, plant extracts and Chinese herbal pieces. The product attributes and categories are different, and the product sales channels are diversified. In order to facilitate market expansion and adapt to the rapid response to market changes, the Company focuses on key products, key channels and key markets, adjusts the original business model, unifies all sales businesses of the Company, establishes a marketing center, and centralizes and unifies flat management. At the meeting, the Health Technology Company issued the "2017 Sales Management Assessment Measures", which takes sales performance as the leading factor, defines the sales staff's business expenses and market expansion support policies, implements quarterly and annual assessment of sales targets, and directly links the assessment of the progress of sales staff's target tasks with monthly income. After two-way selection, adjustment and implementation of sales positions and target tasks, all sales staff of Health Technology Company have signed a sales economic responsibility system. Chen Daiyou hopes that marketers will build confidence to meet the challenges and grow and progress together with the enterprise. At the same time, he said that the health technology company will focus on strengthening the construction and cultivation of the sales team, and carry out training, learning and experience sharing in various ways, so as to improve the business ability and level of the sales team. (Spike Health)
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On January 23, the group company held a special working meeting to summarize the safety and environmental protection work in 2016 and make arrangements for the work in the new year. General manager Yu Jianhong pointed out at the meeting that hidden dangers are accidents, accidents should be assessed, and safety and environmental protection work should continue to be carried out with a "zero tolerance" attitude. At the meeting, Chen Tianci, assistant to the general manager of the group company and manager of the audit performance management department, summarized the safety and environmental protection work in 2016 from the aspects of the completion of the safety and environmental protection responsibility system objectives, self-examination and self-correction of illegal operations, and the establishment of safety and environmental protection accident-free factories, analyzed the problems existing in the work, and put forward the safety and environmental protection work plan for 2017 in a targeted manner. Jiang Xiaomeng, chairman of the group company, stressed at the meeting that the work of safety and environmental protection is endless and must be carried out unremittingly. All enterprises should focus on safety and environmental protection management in a planned and focused manner according to the characteristics of their respective industries and industries, seasonal changes, and national policy adjustments. It is more important to establish awareness than inspection. It is necessary to strengthen safety and environmental protection education and improve the safety and environmental protection awareness and related work skills of all employees. Conduct in-depth pre-inspection and strict post-assessment to achieve full management and comprehensive prevention, and realize the overall improvement of enterprise safety and environmental protection. At the meeting, Jiang Xiaomeng, on behalf of the group company, signed the 2017 safety and environmental protection work responsibility letter with various professional companies and directly affiliated enterprises. In his concluding speech, Yu Jianhong, general manager of the group company, pointed out that safety runs through the development of the enterprise, and safety and environmental protection cannot be separated from production and operation. The two promote each other and complement each other, and managers at all levels must have a deep level of this.
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"Spike" Cement Becomes Yunnan Famous Brand Product
News from our newspaper At the beginning of the new year, good news came from Yunnan Jianfeng Cement Company. The "Jianfeng" brand cement successfully passed the examination and approval and won the title of "Yunnan Famous Brand Product. Since it was put into production in 2013, the "Jianfeng" brand cement produced by Yunnan Jianfeng has won good sales performance and reputation in the southwest Yunnan market, and its popularity and brand influence have been continuously improved. Therefore, Yunnan Jianfeng started to declare "famous brand products" in 2016. After preliminary data preparation, preliminary examination by Pu'er Municipal Bureau of Quality and Technical Supervision, expert review by Yunnan Provincial Bureau of Quality and Technical Supervision and on-site verification, Yunnan Provincial Bureau of Quality and Technical Supervision finally passed the examination and approval of "Yunnan Famous Brand Products" organized by Yunnan Provincial Strategic Leading Group for Implementing Brand and Strong Quality Province in 2017. The acquisition of this honorary title will further enhance the market competitiveness of Jianfeng Cement in southwestern Yunnan, and also increase the popularity of Yunnan Jianfeng, laying a more solid foundation for further market development in the future. (Li Chun)
2020
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