More efficient and caring customer service
Release time:
2020-07-22
Serve Customers More Efficiently and Closely
Pharmaceutical Company 2018 Advanced Workshop (Department) Sales Company Finance Department
2018 The pharmaceutical industry was impacted by a series of national policies, and the "two-vote system" began to be fully implemented nationwide. On the one hand, our finance department continues to speed up the settlement cycle, shorten the settlement and audit time in accordance with the original policy, so that customers can experience more efficient and intimate services, and constantly refine the relevant work. At the same time, under the premise of legal compliance, continue to negotiate and communicate with relevant management departments to strive for more favorable tax costs, so that company customers have a better sense of gain, the company can also make corresponding profits.
Faced with the fact that the company's sales have almost doubled and the total settlement has increased significantly, it is imperative to speed up the settlement fee. In 2018 , due to the "two-vote system" factor, the new sales volume was 3.73 .9 billion yuan, up 60% year on year . In order to enhance the core competitiveness of the company under the "two-vote system", it is promised to pay the money in place within 23 working days after seeing the ticket 3 , shortening the payment time by 2 working days without increasing the number of personnel. in terms of timeliness of return, it is not easy for the finance department to work overtime to complete the settlement of customers in time.
In order to continue to reduce tax risks, under the guidance of the Group and pharmaceutical companies, 2018 we added online settlement methods. In the face of the new mode of operation, customers who were originally more convenient to operate did not understand very well. After active and repeated communication, they provided faster settlement services and fund payment, which gradually gained the affirmation of customers and improved their satisfaction.
The introduction of the "two-invoice system" has also put forward higher requirements for the external communication of the financial department of the sales company, including coordination with multiple offices and departments of the tax bureau, banks, and the market supervision and administration bureau. Do a good job of explanation, let them understand and support the marketing difficulties of pharmaceutical companies affected by the policy, and get their support and guidance.
Looking to the future, finance has a long way to go. 2019 , in order to better cope with the severe challenges of the 4+7 model and the more comprehensive tax supervision of the Golden Tax Three System, as well as the major adjustment of personal income tax, we still need to work hard to learn new policies, improve work skills, pay close attention to policy changes, and do a better job in related services. (According to Qian Xiaojing's speech at the summary and commendation meeting of the pharmaceutical company)
More information
The company won the Taurus Award
On December 29, 2022, the "2022 High-quality Development Forum of listed companies and the 24th Golden Bull Award presentation ceremony of listed companies" jointly sponsored by China Securities News, Haikou Municipal Government and Haikou National High-tech Zone was held in Haikou. The list of Golden Bull Awards of listed companies was officially announced. With its outstanding performance, Jianfeng Group won the "2021 Golden Bull Most Investment Value Award".
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From December 11th to 12th, the 13th National Congress of the All-China Federation of Industry and Commerce was held in Beijing. Jiang Xiaomeng, chairman of the group company, attended the conference as a representative of Zhejiang.
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Yunnan Jianfeng won the title of "Harmonious Labor Relations Enterprise" in Yunnan Province
On November 18, the Yunnan Provincial Federation of Trade Unions, the Department of Human Resources and Social Security, the Entrepreneur Association and other units jointly issued a document to commend the harmonious labor relations enterprises in Yunnan Province from 2020 to 2021. Yunnan Jianfeng Cement Company is on the list and is the only enterprise in the urban area of Pu'er to receive this honor.
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Huang Ping Jianfeng won the title of "provincial green factory" in Guizhou
On November 30, the Guizhou Provincial Department of Industry and Information Technology released the 2022 list of green manufacturing units in Guizhou Province, and Huangping Jianfeng Cement Company was recognized as a "provincial green factory".
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On December 2, Yu Jianhong, general manager of the group company, gave a management lesson to the company's reserve management talents under the title of "Enterprise Management Innovation in Great Changes.
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On November 24, Jiang Xiaomeng, secretary of the party committee and chairman of the group company, gave a special party lesson to all party members and cadres of the company under the title of "comprehensively promoting the Great Rejuvenation of the Chinese Nation with Chinese Modernization" to interpret and preach the spirit of the 20th CPC National Congress.
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