Go out to study and talk about feelings
Release time:
2021-11-22
In order to further improve the management level, update the management concept, learn from the strengths of others and find out our own shortcomings, so that we can better serve our customers and create better benefits for the enterprise, the general manager personally led the team on February 3 3 , , with a total of 14 people from the deputy production manager and the main leaders of various departments and workshops, to visit and study in Pu'er Kungang Cement Building Materials Co., Ltd. As a representative of the marketing department, I mainly focused on learning from them about the sales process and the management of department personnel.
Kungang Cement is built on the side of the expressway. Vehicles driving on the expressway can see the clinker warehouse, raw material stacking shed and production equipment clearly erected in the mountains from a distance. The enterprise'sLOGO is unique, the factory building and equipment are fresh in color and eye-catching, but it is harmoniously integrated into the mountains.
into the factory, whether it is equipment or office, it is clean and bright, hierarchical, if not used to see the appearance of these equipment, I am afraid it is difficult to guess that this is an industrial enterprise. The hall of the office building is simple and refreshing, and the walls are all corporate goals and corporate culture. The offices of various departments are very compact, but it can be seen from the house number that they strictly distinguish the areas of leaders and subordinates, and the furnishings of the meeting rooms are also very simple. Because the factory area is not large, there is less greening around the equipment. There is a concentrated green area on the edge of the parking lot. The leaves are gently wiped off, and there is almost no dust. Connecting the workshop and the office building is an overpass, and it is a steep and high overpass. The walls on both sides of the bridge are covered with safety slogans. The most unforgettable things are those simple cartoons, which are the works of employees and their children. The color is monotonous and the painting skills are general, but the scenes in the paintings are kind and warm. The words in the paintings are safety and care, which makes people feel a sense of responsibility.We will visit and learn the whole process from the time the vehicle enters the factory to the time it is loaded and delivered. Although the guard on duty is older, after talking with him, it is found that they are particularly skilled in the workflow and have a clear and organized narration. Sales are placed by customers on mobile phone
APP , but card picking and weighing are still done manually after entering the factory. The vertical distance between the vehicle entering the factory and the loading is very close, and due to the terrain with a large slope, Kungang Cement specially gives the vehicle more buffer distance. The lane can even be said to be slender, but the driver can enter and exit slowly and orderly. Through the communication with the sales director, we know that their marketing department has relatively few and relatively stable staff, but in terms of internal affairs, their job responsibilities and daily vacations are not the same as ours, so the comparability is not obvious.
Regarding personnel management, on the whole, their work is more detailed. At first, they are guided one by one by the leaders and gradually form habits. Finally, they can enable employees to actively and consciously complete their work. I think this kind of management method is also very special. The correct guidance is to prevent us from deviating from the common goal, and employees do not have to waste energy to find the direction of development. After grasping the general direction, employees can have their own space to play. They are still working hard to implement the one-post multi-functional system. Ordinary post workers can also handle electrician affairs skillfully and standardized, and vice versa. It not only improves the quality of employees, but also ensures the normal operation of the enterprise, and does not have to worry about unnecessary losses caused by the loss of personnel. Of course, this is also easy to show the level of personal ability, so that employees themselves aware of the crisis, so that more efforts to improve themselves. During dinner, the chef in the canteen also surprised me. The serving staff strictly followed the chef's instructions for the placement of the matching dishes. Even if we said it was okay, she would not compromise. The side dishes were not unusual, but the canteen of an enterprise, and In the canteen in this mountainous area, their refinement and execution have to be admired.This trip to study made me realize many of my shortcomings. First of all, the handling of details in daily work is not good enough. A lot of work only pays attention to the general direction and ignores the details. In fact, this is a hidden danger. Secondly, self-learning is not strong enough, and the observation of the surrounding things is not detailed enough. You can't always say "every line is like a mountain" when communicating with people, because as a member of the sales department, there are all kinds of customers. Only by covering everything can you catch customers. Finally, the management of lower-level employees is not comprehensive enough, especially in terms of execution. In the future, I will try my best to increase my self-study, see more, listen more, do more, do everything well, improve myself and learn to guide others.
(Shang Yongzhen)
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