Quality service is fundamental.
Release time:
2020-07-22
Quality Service is Fundamental
Group Company 2018 Outstanding Salesman Peak Pharmacy Xinhua Pharmacy Wang Xiuling
2018 Xinhua Pharmacy successfully completed the task targets issued by the company at the beginning of the year with the joint efforts of all employees. The main work is:
precise positioning, characteristic management. Xinhua Pharmacy has cooperated with major foreign companies after two years of exploration and gradually formed a DTP pharmacy model. We have the most advanced Roche cold chain sales system. Because of this, I have obtained many new and special drugs. In addition, my service attitude has been recognized by many doctors. After hard work, cancer patients in the oncology departments of major hospitals have bought medicines in our pharmacies, which has further expanded the popularity of Xinhua Pharmacy. Now Xinhua Pharmacy has begun to transform from traditional sales to new retail, which is a new model for pharmacy development in the new era.
Catch up in adversity. At the end of the first quarter of last year, the performance of our store was very unsatisfactory and the atmosphere of the whole store was very poor. Internally, I took two team members to carry out group building, made some communication, and the atmosphere improved somewhat. I actively expanded my business abroad. Under various immature conditions, I drove to the big hospital in Jinliqu area to deliver medicine by myself, basically on call. My efforts have been recognized by doctors in various regions and have established good cooperative relations with them. I remember a department director of the Oncology Department of Dongyang People's Hospital. He was very rigorous. He once delivered medicine and arrived half an hour earlier. He said why you did things so freely. Since then, in hot weather, I have waited until the right time. He appeared at the door of his office and never arrived late or early. In the end, our work was highly recognized by him. Sometimes in order to facilitate patients, drugs are sent directly to patients' homes. In order to improve efficiency, actively communicate with patients and try to send them together. Sometimes I have to send seven or eight patients a day, and I often have to eat at one or two o'clock. There are no weekends, no holidays, and the Dragon Boat Festival also delivers medicine in Dongyang. I just want to do more and work hard to complete the task.
comprehensively improve service, devote to serving various suppliers and doctors, and assume the role of intermediate bridge. As long as the supplier has a demand, I will respond to any request. If the doctor has any questions, I will answer them. In order to facilitate the doctor to find me, I also bought another mobile phone to apply for the short number of the health network. This small measure not only strengthened the contact with the doctor, but also communicated and solved the problem in time. This year, the serious illness medical insurance policy has been constantly changing. I went to the Municipal Medical Insurance Bureau many times to communicate, get the latest news and reimbursement process, and take the trouble to communicate with doctors and suppliers, so that the medical insurance policy can be communicated to patients in time, so that more patients can benefit in time. If the doctor has something unclear, I will ask the doctor to let the patient come to me. I will give directions one by one. The patient will run less and complain less. Before, there were 5 designated pharmacies outside Jinhua city. under my service, many non-designated patients also bought drugs directly in our store. For example, the original designated pharmacy for external distribution in Jinhua Hospital of Traditional Chinese Medicine was another pharmacy. Due to my service and professional ability, I was recognized by doctors and the director of the Medical Insurance Office, and the connection between the Hospital of Traditional Chinese Medicine and our pharmacy was opened in 2018 5 . So far, we have basically distributed the drugs for serious diseases in the whole hospital of traditional Chinese medicine.
Do a good job of extending services, doing sales while doing popularity and popularity. In order to increase the visibility of the pharmacy, we have cooperated with various foundations to provide free drug donation services to patients in Jinliqu area. In addition to the drugs normally purchased for many serious diseases, various foundations also provide "buy and give" activities. This service is free of charge, and a special licensed pharmacist is responsible for this work. At that time, in line with the mentality of not making money and earning popularity, I took over the service of drug donation. Now there are more and more varieties of drug donation, and more and more foundations cooperate with us, such as the China Women's Development Foundation, China Cancer Foundation, China Primary Health Care Foundation, etc. have established cooperation with us. Although there are many trivial things, in addition to winning popularity, the sales performance and popularity of our stores are also improving. Besides Jinhua local people, there are also people from surrounding counties and cities, as well as Lishui, Quzhou, Jiangshan and other places. Our ultimate goal is: no matter manufacturers, patients or doctors in Jinliqu area, when new special drug products are needed, the first thing we can think of is Xinhua Pharmacy, our peak pharmacy.
Relocation is not closed. This year, Xinhua Pharmacy completed the overall relocation work. In order to have a good transition process and reduce the losses caused by the relocation of the hospital, the company leaders decided to move Xinhua Pharmacy to its original store opposite in the first half of this year. In order to successfully complete the relocation work, we have done a good job of communication with hospitals, salesmen and patients in advance, which has been recognized by everyone. At the same time, in order not to affect the sales performance, the whole store staff began to work overtime. From the beginning to the end, the store was not closed for a day. Everyone in the store was too busy to keep up their waist, but the atmosphere of the whole store was very good, and everyone worked very hard.
pharmacies should achieve good performance. In addition to professional requirements, high-quality service is fundamental. I have always practiced this point and made continuous efforts at the same time. Because of this, the performance of Xinhua Pharmacy has also been booming in recent years, and I have also used this platform to get great promotion and countless honors. (According to Wang Xiuling's speech at the summary and commendation meeting of the group company)
More information
The company's vocational skill level self-identification training began.
After preparing the handout materials and question bank for the previous stage of vocational skill grade identification training, daye peak cement company conducted the vocational skill grade identification training for the machine repair team of the manufacturing department on August 10. On August 12 and 18, the pharmaceutical company also organized two phases of vocational skill level identification training for pharmaceutical preparation workers. According to the national skill level standard, the group company is divided into four grades: grade 5/junior worker, grade 4/intermediate worker, grade 3/senior worker and grade 2/technician. According to the analysis of employee registration, since there is only one type of job for pharmaceutical preparation workers, and cement production workers include cement central controller, cement quality inspector, cement clinker calciner, cement manufacturer, cement production inspection worker and other types of jobs, the number of applicants is less than that of cement production workers. Most of the employees who signed up were identified as participating in the four levels of vocational skills. According to preliminary statistics, there are now 155 employees who have signed up for their professional skill level, including 47 pharmaceutical preparation workers and 108 cement production workers. The human resources department of the group company is stepping up efforts to organize personnel to examine the qualifications of the employees whose registration grades are identified, and then enter the Zhejiang professional ability integration platform for formal registration after passing the examination. According to the national vocational skill standards and other content, each unit carries out targeted training for employees who participate in the independent identification of vocational skill levels. The training is conducted through on-site teaching, online teaching, and learning platform question bank exercises. After the training, the group company will organize the employees who participate in the grade identification to carry out examination and assessment, and those who pass the examination will complete the grade identification and issue the skill grade certificate. It is understood that in order to ensure the quality of vocational skill level identification, after the company was approved to independently identify the vocational skill level, the human resources department of the group organized all units to compile the question bank for various types of work in combination with the actual situation of the enterprise and with reference to the national vocational skill standards and training syllabus and other materials. after classification, unification and standardization, verification and proofreading, the preparation of the question bank has been basically completed. After being submitted to the superior unit for examination and approval, the company will import the question bank on the enterprise university platform to facilitate employees to prepare for the examination. The question bank for the independent identification of vocational skills level will also be extracted from the question banks of various industries, including professional ethics, basic knowledge, safety and environmental protection knowledge, laws and regulations knowledge, professional work practice and other national vocational skills standards. Basic requirements. The examination and assessment for independent determination of vocational skill level is tentatively scheduled for mid-September.
2021
08-23
Hu Guoyun, vice mayor of Pu'er, visited the peak
On July 16, a delegation led by Hu Guoyun, vice mayor of Pu'er City, Yunnan Province, and heads of Pu'er SASAC, Industrial Park Management Committee, Investment Promotion Bureau and other departments visited the headquarters of the group company. In the exchange with Jiang Xiaomeng, Yu Jianhong and other group leaders, Hu Guoyun expressed his gratitude to Jianfeng Group on behalf of the Pu'er Municipal Party Committee and Municipal Government. He said that the investment and entrepreneurship from Jianfeng to Pu'er not only promoted the development of Pu'er's regional industrial economy, but also made outstanding contributions to the local poverty alleviation. The two sides also exchanged and discussed issues such as strengthening in-depth cooperation between the two sides.
2021
07-21
Municipal SASAC Party Committee Visited Jianfeng Old Party Member
On June 28, Huang Zunhui, a second-level researcher of the State-owned Assets Supervision and Administration Commission of Jinhua City, visited Jianfeng Group and made a special trip to visit two retired party members, Chen Bingxiang and Yin Rongfu. Among the two Jianfeng veteran party members, Chen Bingxiang has been engaged in party affairs for nearly 30 years, and Yin Rongfu has won the honor of outstanding party members in Zhejiang Province and is a representative of Jianfeng party workers and party members. On behalf of the party committee of the Municipal State-owned assets Supervision and Administration Commission, Huang Zunhui expressed condolences to the two veteran party members, thanked the older generation of party members for their contributions, and exchanged views with Jiang Xiaomeng, secretary of the party committee and chairman of the group, and Qin Xuping, member of the party committee and chairman of the trade union, and fully affirmed the development of peak in recent years and the improvement of the level of party building work.
2021
07-12
"I'll teach you a lesson." Concluded successfully.
On the afternoon of June 24, as one of the highlights of the company's 2021 safety production month series of activities, the second phase of the "I'll give you a lesson" safety training was held at the group headquarters. the management personnel, production backbones and personnel from all departments and offices of the group gathered at the scene. foreign enterprises took safety "big lessons" through video, which was more effective than the teaching. At this point, the "I'll give you a lesson" safety training has come to a successful conclusion.
2021
07-12
Glory in the Party's 50-year-old Party Member Xi Ling Commemorative Medal
On June 23, the party committee of the group company sent a special person to visit and awarded the commemorative medals of "50 years of Glory in the Party" to six veteran party members. 2021 is the 100 anniversary of the founding of the Communist Party of China. For the first time, the Party Central Committee issued the "50 Years of Glory in the Party" commemorative medal to surviving party members who have reached the 50th anniversary of the party and have always performed well. The Organization Department of the Central Committee also specially issued the "Administrative Measures for the Issuance of Commemorative Medals of" Glory in the Party for 50 Years "", which stipulates the issuance procedures, issuance methods, production, and management of commemorative medals. In the future, the "50 Years of Glory in the Party" commemorative medal will be issued as a regular task and will be issued once every year around July 1.
2021
07-12
What is the exact time of the first Congress of the Communist Party of China? Which "big" representatives boarded the red boat in South Lake? What is the connection between the 1972 Sino-US Joint Communique and Hangzhou? On the morning of June 24th, the Party Committee of the Group Company invited members of the Party History Learning and Education Group of Zhejiang Provincial Party Committee and the vice president of Zhejiang Branch of China News Service to give a special party class of "returning to the scene of party history and reappearing the moment of party history" for the party members and cadres of the Company.
2021
07-01
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