An unexpected "storm"
Release time:
2020-07-22
An unexpected "storm"
2018 10# July 18 Early in the morning, I received a phone call from manager Zhou of the quality department of a major customer company, saying that the HYA53 cable produced by our company was sent to a well-known testing organization in Shanghai for testing, and many indicators of the product failed. Hearing the news, I was like a thunderbolt. For so many years, there has never been a third-party failure test for local telephone cables. Is the quality of our products really so poor this time? If it is true, then where is the reputation of our company, where is the integrity, and will customers still exist?
After the tension, I immediately asked what indicator was unqualified. The customer then sent me the unqualified items. I quickly looked at them and found that among the nearly 20 indicators, there were four unqualified indicators: resistance, capacitance, attenuation and near string. I immediately went to check the production and inspection records, and also asked the employees in charge of production and inspection. The records showed that the product indexes were qualified and the indexes were relatively large, and there was no abnormal situation in the production process. Resistance, capacitance and attenuation are all related to length. I immediately realized that this sample may be a problem with the test length.
So I asked the relevant personnel if there was any length deviation. The operator reflected that because he knew that this cable was a sample for testing, more than 2 meters were reserved at the inner and outer ends for testing the length of the wiring, and the length was written as 100 meters according to the customer's requirements. Therefore, the actual length of the cable should be about 105 meters. I immediately contacted the personnel of the testing organization and asked her to help check whether there was any length deviation. The next day I got a reply, the actual length is 105-107 meters, and the testing organization tests according to 100 meters on the certificate. The
detection mechanism said that the resistance and capacitance indexes were qualified after conversion by length, but the attenuation and near string indexes were still unqualified after conversion by length. I wondered, not knowing how to explain, and asked for the cable to be retested, but was refused. So I asked the testing agency to send me the original data of the test. The testing agency did not agree with my request. They said that there was no practice of retesting unqualified products, and there was no precedent for sending the original data to customers.
The testing agency does not agree to retest. There are only two options before us: one is to re-produce a cable to test and help the customer get a qualified test report; The second is to analyze the test data of the product to see if the test is wrong. If there is a mistake, we can appeal. For our customers, there is no doubt that the first choice is the best. We can get the test report as soon as possible and have an explanation. It is undoubtedly very difficult for the testing organization to provide the original data. However, our general manager Li didn't think so after knowing the situation. He said that if we send the products for inspection again, the inspection fee of more than 10,000 yuan is a trivial matter. The key is that customers will think that we are not qualified even in the sample line, so the products we supply them must be junk products at ordinary times. We will be regarded as dishonest suppliers, and problems may occur in future cooperation, losing our most important customer right now. Therefore, we must confirm whether our products are really problematic. It is a very important step for testing agencies to provide data. If handled well, it may turn bad things into good things.
was deadlocked for nearly two weeks. The customer was eager to use the test report and asked us to get the qualified report as soon as possible, and some doubts were revealed in the words. The production department rearranged the production of a sample line. The sales department contacted the major customers in Jiangsu and borrowed their authoritative US DCM equipment for testing. The comprehensive management department arranged a special car and I personally sent the products to Jiangsu for testing. One day a back and forth, in exchange for satisfactory full performance qualified test results, which makes us more confident in our products. Using this convincing data, and under the strong request of our customers, the testing organization finally sent us the original data. After getting the data, the relevant personnel of the company held a special meeting to analyze and study the data, and found that the testing organization applied the standard incorrectly and caused the wrong judgment. We wrote the relevant misunderstanding and sent it to the testing agency, and they finally approved our complaint and re-judged the product as qualified. After
, manager Zhou told me in wechat: "you are right. I believe in the quality of your products, because your leaders attach great importance to the quality of products, and your professional level is higher than that of the testing institutions!" I sent her a happy smile. An unexpected storm finally cleared the weather and turned a bad thing into a good thing. At this time, I found the sun is so warm and bright ...... (Lu Chaofang)
More information
2020
07-31
Daye Peak Declared 4 Invention Patents Last Year
In 2019, Daye Jianfeng Cement Company changed its thinking, actively explored and tested the use of new materials, and summarized the research results in a timely manner, and successively declared 4 invention patents. In the production process of low-alkali cement, Daye Peak changed the traditional scheme of using high-grade sandstone ingredients alone to replace part of the sandstone and part of the iron correction material with iron ore waste soil, which not only controlled the alkali content in the clinker, but also increased the Al2O3 content in the clinker, ensuring the easy burnability and high early strength of the clinker. Innovation has also been made in the raw material batching scheme, breaking the original high-grade and low-grade sandstones used together and changing them to separate batching of high-grade and low-grade sandstones respectively, thus avoiding the disadvantage of easy material segregation in the process of high-grade and low-grade sandstones used together. At the same time, the original four-component batching is changed to five-component batching, so that low-alkali clinker can be freely switched, which is convenient for production organization and production cost. On the basis of a series of innovative achievements, Daye Peak declared four invention patents in 2019: "a technology for producing clinker from gas sludge and dust collection in steel mills", "a method for treating sludge in machine-made sand mills", "an improvement in raw material batching method" and "a technology for producing low cement from iron ore mining waste soil", all of which have high practical value. (Fan Liangwu)
2020
07-31
On January 14, the Party Committee of the Group Company held a summary meeting on the theme of "Do not forget your initiative mind, Keeping in mind the mission" to comprehensively summarize the progress and effectiveness of the theme education work, and on this basis further put forward the requirements for strengthening Party building. At this point, the theme education of "Do not forget your initiative mind, Keeping in Mind Mission" has been successfully concluded. Although according to the arrangement of the central government, the theme education of "Do not forget your initiative mind, Keeping in mind the mission" will start in September 2019, since the central government issued the relevant documents on the theme education of "Do not forget your initiative mind, Keeping in mind the mission", the Party committee of the group company has started to prepare in advance and organized and studied the spirit of General Secretary Xi Jinping's important speech on "Do not forget your initiative mind, Keeping in mind. Party organizations at all levels plan ahead and make full use of the "Peak News", publicity boards, party-mass activity rooms, WeChat public accounts and other media to carry out various forms of publicity to guide the majority of party members and cadres to deeply understand the important content and significance of the theme education. On June 29, the Party committee of the group company and the Party branch of Jiangbei sub branch of China Merchants Bank jointly organized party members and cadres to visit the old revolutionary base area of yinkeng village, Shafan Township, Jinhua. By reviewing the revolutionary history of the ancestors, studying the party history, reviewing the oath of joining the party, and strengthening the belief of striving for the party for the whole life, Further deeply understand the original intention and mission of seeking happiness for the Chinese people and rejuvenation of the Chinese nation. After the second batch of "Do not forget your initiative mind, Keeping in Mind Mission" thematic education officially started in September, the Party Committee of the Group Company held a thematic education arrangement meeting in a timely manner and set up a thematic education leader composed of Party Secretary Jiang Xiaomeng as the team leader and all Party committee members.
2020
07-31
City Red Cross thanks spike help "anti-epidemic"
On February 26, Jinhua City Red Cross Party Secretary, Executive Vice President Shi Yiwei and his entourage to visit the peak, the peak in the prevention and control of the new coronary pneumonia epidemic actively contribute to love, brave social responsibility of the great love and kindness to express gratitude. Jiang Xiaomeng, chairman of the group company, Huang Jinlong, deputy general manager of the group company and general manager of the pharmaceutical company, and Xiang Chongping, deputy general manager of the group company, had a discussion with Vice President Shi Yiwei and his party. In order to solve the difficult problems for caring enterprises to resume work and production, the Municipal Red Cross Society, based on its own functional positioning and giving full play to its unique advantages, conducted a large feedback and return visit to caring enterprises, and jointly established three Red Cross volunteer service teams, including traditional Chinese medicine service, psychological assistance, and emergency rescue training, to take "eight measures" to help caring enterprises resume work and production. Vice President Shi Yiwei led the backbone of three volunteer service teams to the peak for a return visit, expressing his gratitude for the contribution made by the peak in the prevention and control of the new coronary pneumonia epidemic, and sent a letter of thanks and the "New Coronary Pneumonia Prevention and Control Enterprises Resuming Work and Resuming Production Protection Manual". Chairman Jiang Xiaomeng introduced the industrial layout, production and operation of the peak, focusing on the resumption of work and production of the peak enterprises, and put forward opinions and suggestions on the reduction and exemption of basic electricity charges for enterprises, the support policies for small and medium-sized enterprises, and the payment of "five insurance and one fund. (Reporter Ni Yingzhen)
2020
07-30
City Red Cross thanks spike help "anti-epidemic"
On February 26, Jinhua City Red Cross Party Secretary, Executive Vice President Shi Yiwei and his entourage to visit the peak, the peak in the prevention and control of the new coronary pneumonia epidemic actively contribute to love, brave social responsibility of the great love and kindness to express gratitude. Jiang Xiaomeng, chairman of the group company, Huang Jinlong, deputy general manager of the group company and general manager of the pharmaceutical company, and Xiang Chongping, deputy general manager of the group company, had a discussion with Vice President Shi Yiwei and his party. In order to solve the difficult problems for caring enterprises to resume work and production, the Municipal Red Cross Society, based on its own functional positioning and giving full play to its unique advantages, conducted a large feedback and return visit to caring enterprises, and jointly established three Red Cross volunteer service teams, including traditional Chinese medicine service, psychological assistance, and emergency rescue training, to take "eight measures" to help caring enterprises resume work and production. Vice President Shi Yiwei led the backbone of three volunteer service teams to the peak for a return visit, expressing his gratitude for the contribution made by the peak in the prevention and control of the new coronary pneumonia epidemic, and sent a letter of thanks and the "New Coronary Pneumonia Prevention and Control Enterprises Resuming Work and Resuming Production Protection Manual". Chairman Jiang Xiaomeng introduced the industrial layout, production and operation of the peak, focusing on the resumption of work and production of the peak enterprises, and put forward opinions and suggestions on the reduction and exemption of basic electricity charges for enterprises, the support policies for small and medium-sized enterprises, and the payment of "five insurance and one fund. (Reporter Ni Yingzhen)
2020
07-31
City Red Cross thanks spike help "anti-epidemic"
On February 26, Jinhua City Red Cross Party Secretary, Executive Vice President Shi Yiwei and his entourage to visit the peak, the peak in the prevention and control of the new coronary pneumonia epidemic actively contribute to love, brave social responsibility of the great love and kindness to express gratitude. Jiang Xiaomeng, chairman of the group company, Huang Jinlong, deputy general manager of the group company and general manager of the pharmaceutical company, and Xiang Chongping, deputy general manager of the group company, had a discussion with Vice President Shi Yiwei and his party. In order to solve the difficult problems for caring enterprises to resume work and production, the Municipal Red Cross Society, based on its own functional positioning and giving full play to its unique advantages, conducted a large feedback and return visit to caring enterprises, and jointly established three Red Cross volunteer service teams, including traditional Chinese medicine service, psychological assistance, and emergency rescue training, to take "eight measures" to help caring enterprises resume work and production. Vice President Shi Yiwei led the backbone of three volunteer service teams to the peak for a return visit, expressing his gratitude for the contribution made by the peak in the prevention and control of the new coronary pneumonia epidemic, and sent a letter of thanks and the "New Coronary Pneumonia Prevention and Control Enterprises Resuming Work and Resuming Production Protection Manual". Chairman Jiang Xiaomeng introduced the industrial layout, production and operation of the peak, focusing on the resumption of work and production of the peak enterprises, and put forward opinions and suggestions on the reduction and exemption of basic electricity charges for enterprises, the support policies for small and medium-sized enterprises, and the payment of "five insurance and one fund. (Reporter Ni Yingzhen)
2020
07-31
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