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Impress consumers with sincerity

Release time:

2020-08-14

impresses consumers with sincerity

working 34 years, of which 17 years as a salesperson. I remember when I first started working, our teacher was also a store manager and taught us that "medicine is a special commodity, which is related to people's health, so we should give priority to social interests and supplement the interests of enterprises, on the premise of meeting the interests of the people, make the enterprise bigger and stronger". This statement sounded very general at the time, but it took years of work to understand its meaning. We are opening a drugstore, not a tour doctor who shoots today and changes tomorrow. Opening a drugstore not only attracts customers, but also retains customers. If a drugstore has no repeat customers, its survival period is not in years, but only in months. There are more and more pharmacies nowadays, but the quality of the staff is uneven, and even more so, it is driven by high gross profit, regardless of the actual efficacy of the medication, how can such pharmacies last for a long time?

The salesperson's sincerity and sincerity to the customer is to be sincerely tempered and spiritually passed on. In 2010 , when a trip surnamed Gu ke came to grasp traditional Chinese medicine, he put forward requirements for the price and quality of traditional Chinese medicine. I introduced in detail the purchase channels and quality management of the company's drugs, objectively described the market situation of traditional Chinese medicine in Jinhua area, and gave him the greatest discount in price. When the customer saw what I said, he handed me the prescription. If the price is good, his prescription will cost 120 yuan after a discount, of which 100 yuan is occupied by the cannon mountain tortoise. Therefore, I suggest that he powder the cannon mountain tortoise, which can be reduced by more than half by swallowing, and the effect is no worse than that of decocting. The price is only over 10 yuan a pair. He thought it was reasonable. He said that he had been to many pharmacies before, but no one had mentioned it to him. He had been arrested for six months and had already spent about 10,000 yuan. Since this time, he has been looking for me to buy medicine. I have become his health consultant and treat him as a friend. In this way, I sincerely to him, he assured me.

In 2003 , Tailai fought a price war with the common people. During that time, more customers came to our store to copy the price than to buy medicine. Before leaving, they even satirized us a few words. One day, an old man with limited mobility came to copy the price, but he couldn't see clearly, so I came forward and said, "Grandpa, you can't see clearly, let me help you copy." I copied the cost price on the computer to him, thinking that I could not make a profit and do some sales. In this way, grandpa took the list to Thailand to buy medicine. As I expected, he came back empty-handed after a while, saying that our price was about the same as Tailai. He lived nearby and bought a few commonly used medicines here. I took the opportunity to say that if I live nearby, I just need to make a phone call and we will deliver it to my door and guarantee parity. In this way, grandpa also introduced his daughter, son-in-law and neighbors in the community, saying that we were sincere in doing business.

Sincerity and sincerity are the basic criteria for the survival of a pharmacy. The above examples have occurred in every store of our peak pharmacy, and it is precisely in this way that the overall image of the peak has been improved, and at the same time the benefits of our large pharmacy have been improved, and the peak spirit has been inherited and carried forward. (xu xijun)

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A few days ago, Tianjin Jianfeng Natural products Research and Development Co., Ltd. stood out among nearly 35000 enterprises in Tianjin Development Zone and won the honor of "Top 20 Scientific and technological Innovation Enterprises of 2015. The selection criteria for the top 20 scientific and technological innovation enterprises in Tianjin Economic and Technological Development Zone mainly include: they have won science and technology awards or patent awards in 2015, as well as other awards above the provincial level; they have obtained the qualification certification or approval of research and development institutions above the provincial level; in 2015, the number of invention and utility model patent applications and authorizations was large, totaling more than 15; in 2015, they were supported by national or Tianjin key science and technology plans; scientific research achievements have made significant progress and technology. According to the above standards, Jianfeng Natural Products Company has not only won the second prize of Tianjin Science and Technology Innovation Project Award for the achievements of "Tianjin Plant Waste Reutilization Technology Engineering Center Construction", but also completed the process research of grape seed extract and ginsenoside to pesticide residues, and formulated the international business standard of grape seed extract (grape seed oligomeric proanthocyanidins). In order to better carry out the pilot experiment, large-scale technical transformation was carried out on the second workshop, and the process optimization of extracting anthocyanins from blueberries has been carried out. At the same time, the main business income, operating profit, tax revenue and other economic indicators of peak natural products company in 2015 have increased significantly year-on-year. Relying on the advantages of excellent quality, good efficiency, great contribution, safety and environmental protection, and good social responsibility, Jianfeng Natural Products Company successfully passed the review and became one of the "Top 20 Scientific and Technological Innovation Enterprises in 2015" in Tianjin Development Zone. (

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Peak pharmaceutical "enterprise information construction project" through the acceptance

The "Enterprise Informatization Construction Project" of Jianfeng Pharmaceutical Company was included in the list of key projects of "Integration of Industrialization and Industrialization" (high-level and in-depth combination of informatization and industrialization) in Jinhua City in 2015, and successfully passed the on-site acceptance of the expert group on the morning of May 18. The main contents of the "enterprise information construction project" of the pharmaceutical company include: the tank farm control system, which solves the problem of closed metering and transportation of organic solvents between the tank farm and the production area, can automatically realize the terminal metering setting, and effectively ensure the safety and environmental protection requirements of the tank farm operation; The air conditioning automatic control system realizes the control of the temperature, humidity and room pressure difference in the air conditioning area through the PLC digital-to-analog conversion of the upper computer and lower computer and the terminal actuator regulator, ensure the cleanliness requirements of the production area environment; The online particle monitoring software system automatically adjusts to the standard flow through the upper computer, vacuum system, laser sensor and isodynamic sampling probe, etc. through the flow detector device and key orifice plate inside each sensor, monitors the temperature, humidity, particles, planktonian bacteria, room pressure difference, etc., implements dynamic management, and realizes visual monitoring of the production process environment. MRP production management system, it makes it easier for the warehouse, workshop, and management personnel to obtain information about the flow of materials in the production process, the implementation of production plans, and product inventory. During the on-site acceptance on the 18th, the acceptance team composed of the Information Department of the Municipal Economic and Information Commission, the Economic and Development Bureau of the Development Zone, the Municipal Information Promotion Association and professors of Zhejiang Normal University checked the contracts of each system software, purchase and transfer records, training records, and problem records in project implementation,

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