Quality service is fundamental.
Release time:
2020-07-22
Quality Service is Fundamental
Group Company 2018 Outstanding Salesman Peak Pharmacy Xinhua Pharmacy Wang Xiuling
2018 Xinhua Pharmacy successfully completed the task targets issued by the company at the beginning of the year with the joint efforts of all employees. The main work is:
precise positioning, characteristic management. Xinhua Pharmacy has cooperated with major foreign companies after two years of exploration and gradually formed a DTP pharmacy model. We have the most advanced Roche cold chain sales system. Because of this, I have obtained many new and special drugs. In addition, my service attitude has been recognized by many doctors. After hard work, cancer patients in the oncology departments of major hospitals have bought medicines in our pharmacies, which has further expanded the popularity of Xinhua Pharmacy. Now Xinhua Pharmacy has begun to transform from traditional sales to new retail, which is a new model for pharmacy development in the new era.
Catch up in adversity. At the end of the first quarter of last year, the performance of our store was very unsatisfactory and the atmosphere of the whole store was very poor. Internally, I took two team members to carry out group building, made some communication, and the atmosphere improved somewhat. I actively expanded my business abroad. Under various immature conditions, I drove to the big hospital in Jinliqu area to deliver medicine by myself, basically on call. My efforts have been recognized by doctors in various regions and have established good cooperative relations with them. I remember a department director of the Oncology Department of Dongyang People's Hospital. He was very rigorous. He once delivered medicine and arrived half an hour earlier. He said why you did things so freely. Since then, in hot weather, I have waited until the right time. He appeared at the door of his office and never arrived late or early. In the end, our work was highly recognized by him. Sometimes in order to facilitate patients, drugs are sent directly to patients' homes. In order to improve efficiency, actively communicate with patients and try to send them together. Sometimes I have to send seven or eight patients a day, and I often have to eat at one or two o'clock. There are no weekends, no holidays, and the Dragon Boat Festival also delivers medicine in Dongyang. I just want to do more and work hard to complete the task.
comprehensively improve service, devote to serving various suppliers and doctors, and assume the role of intermediate bridge. As long as the supplier has a demand, I will respond to any request. If the doctor has any questions, I will answer them. In order to facilitate the doctor to find me, I also bought another mobile phone to apply for the short number of the health network. This small measure not only strengthened the contact with the doctor, but also communicated and solved the problem in time. This year, the serious illness medical insurance policy has been constantly changing. I went to the Municipal Medical Insurance Bureau many times to communicate, get the latest news and reimbursement process, and take the trouble to communicate with doctors and suppliers, so that the medical insurance policy can be communicated to patients in time, so that more patients can benefit in time. If the doctor has something unclear, I will ask the doctor to let the patient come to me. I will give directions one by one. The patient will run less and complain less. Before, there were 5 designated pharmacies outside Jinhua city. under my service, many non-designated patients also bought drugs directly in our store. For example, the original designated pharmacy for external distribution in Jinhua Hospital of Traditional Chinese Medicine was another pharmacy. Due to my service and professional ability, I was recognized by doctors and the director of the Medical Insurance Office, and the connection between the Hospital of Traditional Chinese Medicine and our pharmacy was opened in 2018 5 . So far, we have basically distributed the drugs for serious diseases in the whole hospital of traditional Chinese medicine.
Do a good job of extending services, doing sales while doing popularity and popularity. In order to increase the visibility of the pharmacy, we have cooperated with various foundations to provide free drug donation services to patients in Jinliqu area. In addition to the drugs normally purchased for many serious diseases, various foundations also provide "buy and give" activities. This service is free of charge, and a special licensed pharmacist is responsible for this work. At that time, in line with the mentality of not making money and earning popularity, I took over the service of drug donation. Now there are more and more varieties of drug donation, and more and more foundations cooperate with us, such as the China Women's Development Foundation, China Cancer Foundation, China Primary Health Care Foundation, etc. have established cooperation with us. Although there are many trivial things, in addition to winning popularity, the sales performance and popularity of our stores are also improving. Besides Jinhua local people, there are also people from surrounding counties and cities, as well as Lishui, Quzhou, Jiangshan and other places. Our ultimate goal is: no matter manufacturers, patients or doctors in Jinliqu area, when new special drug products are needed, the first thing we can think of is Xinhua Pharmacy, our peak pharmacy.
Relocation is not closed. This year, Xinhua Pharmacy completed the overall relocation work. In order to have a good transition process and reduce the losses caused by the relocation of the hospital, the company leaders decided to move Xinhua Pharmacy to its original store opposite in the first half of this year. In order to successfully complete the relocation work, we have done a good job of communication with hospitals, salesmen and patients in advance, which has been recognized by everyone. At the same time, in order not to affect the sales performance, the whole store staff began to work overtime. From the beginning to the end, the store was not closed for a day. Everyone in the store was too busy to keep up their waist, but the atmosphere of the whole store was very good, and everyone worked very hard.
pharmacies should achieve good performance. In addition to professional requirements, high-quality service is fundamental. I have always practiced this point and made continuous efforts at the same time. Because of this, the performance of Xinhua Pharmacy has also been booming in recent years, and I have also used this platform to get great promotion and countless honors. (According to Wang Xiuling's speech at the summary and commendation meeting of the group company)
More information
Create a safe environment to meet the G20
The G20 summit will be held in Hangzhou from September 4 to 5. On August 8, the safety committee of the group company will hold a meeting to make arrangements and put forward requirements for the key work of safety and environmental protection from now to the summit. At the meeting, Chen Tianci, director of the safety management office of the group company, conveyed the requirements of the provincial, municipal and district governments during the G20 summit. Combined with the specific situation and work characteristics of each enterprise, he put forward requirements for environmental protection, safety, public security and other work. In terms of environmental protection management, we must strictly implement the company's environmental protection system, focusing on the management and disposal of solid waste, and the emission control of sewage and dust; at present, in the high temperature season, we must focus on strengthening fire safety management, especially warehousing and hazardous chemical business units., We must strictly do a good job in daily safety inspections; all enterprises must promptly convey the relevant spirit of their superiors to each employee, strengthen ideological and political work, and create a good and harmonious corporate atmosphere. Xiang Chongping, deputy general manager of the group company, supplemented the territorial management of related matters of various enterprises, properly handling internal contradictions, and strengthening network security management. Yu Jianhong, general manager of the group company, stressed at the meeting that safety and environmental protection work should be talked about and grasped every day, and should not be relaxed at any time. Safety accidents seem to be accidental, but in fact they are inevitable, and their roots lie in the usual violations and carelessness. Therefore, all enterprises should seriously organize their employees to carry out self-examination and self-correction, effectively improve their safety awareness, and find out and rectify the small problems and hidden dangers that have been ignored in their work in the past. At the same time, it is necessary to do a good job in the safety zone of operation and the protection of related facilities, through advanced control systems, safe facilities and equipment, standardized
2020
07-31
Create a safe environment to meet the G20
The G20 summit will be held in Hangzhou from September 4 to 5. On August 8, the safety committee of the group company will hold a meeting to make arrangements and put forward requirements for the key work of safety and environmental protection from now to the summit. At the meeting, Chen Tianci, director of the safety management office of the group company, conveyed the requirements of the provincial, municipal and district governments during the G20 summit. Combined with the specific situation and work characteristics of each enterprise, he put forward requirements for environmental protection, safety, public security and other work. In terms of environmental protection management, we must strictly implement the company's environmental protection system, focusing on the management and disposal of solid waste, and the emission control of sewage and dust; at present, in the high temperature season, we must focus on strengthening fire safety management, especially warehousing and hazardous chemical business units., We must strictly do a good job in daily safety inspections; all enterprises must promptly convey the relevant spirit of their superiors to each employee, strengthen ideological and political work, and create a good and harmonious corporate atmosphere. Xiang Chongping, deputy general manager of the group company, supplemented the territorial management of related matters of various enterprises, properly handling internal contradictions, and strengthening network security management. Yu Jianhong, general manager of the group company, stressed at the meeting that safety and environmental protection work should be talked about and grasped every day, and should not be relaxed at any time. Safety accidents seem to be accidental, but in fact they are inevitable, and their roots lie in the usual violations and carelessness. Therefore, all enterprises should seriously organize their employees to carry out self-examination and self-correction, effectively improve their safety awareness, and find out and rectify the small problems and hidden dangers that have been ignored in their work in the past. At the same time, it is necessary to do a good job in the safety zone of operation and the protection of related facilities, through advanced control systems, safe facilities and equipment, standardized
2020
07-30
Technological Innovation Brings Enterprises to the International Stage
Editor's note: As a 17-year-old senior enterprise in the extract industry, Tianjin Jianfeng Natural Products Research and Development Company has devoted more time, energy and funds to R & D and innovation while doing a good job in business operations. It has always been an important direction for them to achieve self breakthrough by turning waste into treasure and technological innovation. Therefore, it has achieved the improvement of market popularity at home and abroad and the rapid growth of sales volume, and has become a key science and technology enterprise in Tianjin Binhai New Area. On July 9, the "Bohai Morning Post" "TEDA Technology Little Giant Tour" column published an exclusive interview, describing the growth experience and a series of achievements of Tianjin Jianfeng Natural Products Company. This article will be reproduced in this newspaper for readers. "Little grape seed" grows into a little giant of science and technology to solve the problem of pesticide residues in plant extracts. Technological innovation has enabled the enterprise to step onto the international stage based on independent innovation and development. Starting from the initial grape seed extraction process, it has gradually grown into the largest professional fruit extract manufacturer in China with dozens of plant extract products conforming to international strict standards and an annual productivity of 2000 tons, tianjin Jianfeng Natural Products Research and Development Co., Ltd. (hereinafter referred to as "Tianjin Jianfeng") has gone through a decade of rapid development. As a supplier of raw materials in health food, beverages, cosmetics, baked goods and many other fields, the concept of "truth and safety" advocated by Tianjin Jianfeng has run through all aspects of R & D and production. Its products are not only well-known in China, but also exported to Europe and the United States. Become a new business card of TEDA. Technological innovation is in line with international standards. "In people's lives, the beverages they drink, the health foods they eat, and the cosmetics they use will contain plant extracts.
2020
07-31
Create a safe environment to meet the G20
The G20 summit will be held in Hangzhou from September 4 to 5. On August 8, the safety committee of the group company will hold a meeting to make arrangements and put forward requirements for the key work of safety and environmental protection from now to the summit. At the meeting, Chen Tianci, director of the safety management office of the group company, conveyed the requirements of the provincial, municipal and district governments during the G20 summit. Combined with the specific situation and work characteristics of each enterprise, he put forward requirements for environmental protection, safety, public security and other work. In terms of environmental protection management, we must strictly implement the company's environmental protection system, focusing on the management and disposal of solid waste, and the emission control of sewage and dust; at present, in the high temperature season, we must focus on strengthening fire safety management, especially warehousing and hazardous chemical business units., We must strictly do a good job in daily safety inspections; all enterprises must promptly convey the relevant spirit of their superiors to each employee, strengthen ideological and political work, and create a good and harmonious corporate atmosphere. Xiang Chongping, deputy general manager of the group company, supplemented the territorial management of related matters of various enterprises, properly handling internal contradictions, and strengthening network security management. Yu Jianhong, general manager of the group company, stressed at the meeting that safety and environmental protection work should be talked about and grasped every day, and should not be relaxed at any time. Safety accidents seem to be accidental, but in fact they are inevitable, and their roots lie in the usual violations and carelessness. Therefore, all enterprises should seriously organize their employees to carry out self-examination and self-correction, effectively improve their safety awareness, and find out and rectify the small problems and hidden dangers that have been ignored in their work in the past. At the same time, it is necessary to do a good job in the safety zone of operation and the protection of related facilities, through advanced control systems, safe facilities and equipment, standardized
2020
07-31
The company requires each business segment to formulate medium-and long-term business plans.
According to our newspaper, "if an enterprise wants to develop in the long run, first of all, managers should have a long-term vision." On July 24, when general manager Yu Jianhong deployed the work for the second half of the year at the semi-annual meeting of the group company, he specifically asked all enterprises to formulate specific medium-and long-term business development plans for the next three to five years according to the industrial development trend and the group development strategy. Before making arrangements for the specific key work in the second half of the year, Yu Jianhong emphatically put forward the requirements for each business sector to formulate a business strategy plan for 2016-2018 according to the industry development trend and the group's development strategy. Yu Jianhong pointed out that the current group company's strategic decision-making and strategic development capabilities and efficiency still need to be improved. The publicity, understanding and implementation of the group's development strategy by various companies are not in place. The lack of medium and long-term business planning in each business sector restricts the business of the company. Development, cultivation of core products and profitability, construction of product brands, improvement of business scale and comprehensive strength. Last year, the group company asked the international trading company to formulate three-year work objectives and sign a three-year economic responsibility system with the company's management team. The actual effect shows that this has made the management team's management ideas clearer and more scientific and rational in terms of target setting, work arrangement and business development. For this reason, the group company put forward the requirements for the formulation of medium and long-term development plans for each business sector at this meeting. According to the industry characteristics of each business segment, market environment and other specific circumstances, the company makes requirements for the key content of the development plan of each business segment. For example, the pharmaceutical sector focuses on sales growth targets for key profitable products, product development and
2020
07-31
The company requires each business segment to formulate medium-and long-term business plans.
According to our newspaper, "if an enterprise wants to develop in the long run, first of all, managers should have a long-term vision." On July 24, when general manager Yu Jianhong deployed the work for the second half of the year at the semi-annual meeting of the group company, he specifically asked all enterprises to formulate specific medium-and long-term business development plans for the next three to five years according to the industrial development trend and the group development strategy. Before making arrangements for the specific key work in the second half of the year, Yu Jianhong emphatically put forward the requirements for each business sector to formulate a business strategy plan for 2016-2018 according to the industry development trend and the group's development strategy. Yu Jianhong pointed out that the current group company's strategic decision-making and strategic development capabilities and efficiency still need to be improved. The publicity, understanding and implementation of the group's development strategy by various companies are not in place. The lack of medium and long-term business planning in each business sector restricts the business of the company. Development, cultivation of core products and profitability, construction of product brands, improvement of business scale and comprehensive strength. Last year, the group company asked the international trading company to formulate three-year work objectives and sign a three-year economic responsibility system with the company's management team. The actual effect shows that this has made the management team's management ideas clearer and more scientific and rational in terms of target setting, work arrangement and business development. For this reason, the group company put forward the requirements for the formulation of medium and long-term development plans for each business sector at this meeting. According to the industry characteristics of each business segment, market environment and other specific circumstances, the company makes requirements for the key content of the development plan of each business segment. For example, the pharmaceutical sector focuses on sales growth targets for key profitable products, product development and
2020
07-31