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Quality service is fundamental.

Release time:

2020-07-22

Quality Service is Fundamental

Group Company 2018 Outstanding Salesman Peak Pharmacy Xinhua Pharmacy Wang Xiuling

2018 Xinhua Pharmacy successfully completed the task targets issued by the company at the beginning of the year with the joint efforts of all employees. The main work is:

precise positioning, characteristic management. Xinhua Pharmacy has cooperated with major foreign companies after two years of exploration and gradually formed a DTP pharmacy model. We have the most advanced Roche cold chain sales system. Because of this, I have obtained many new and special drugs. In addition, my service attitude has been recognized by many doctors. After hard work, cancer patients in the oncology departments of major hospitals have bought medicines in our pharmacies, which has further expanded the popularity of Xinhua Pharmacy. Now Xinhua Pharmacy has begun to transform from traditional sales to new retail, which is a new model for pharmacy development in the new era.

Catch up in adversity. At the end of the first quarter of last year, the performance of our store was very unsatisfactory and the atmosphere of the whole store was very poor. Internally, I took two team members to carry out group building, made some communication, and the atmosphere improved somewhat. I actively expanded my business abroad. Under various immature conditions, I drove to the big hospital in Jinliqu area to deliver medicine by myself, basically on call. My efforts have been recognized by doctors in various regions and have established good cooperative relations with them. I remember a department director of the Oncology Department of Dongyang People's Hospital. He was very rigorous. He once delivered medicine and arrived half an hour earlier. He said why you did things so freely. Since then, in hot weather, I have waited until the right time. He appeared at the door of his office and never arrived late or early. In the end, our work was highly recognized by him. Sometimes in order to facilitate patients, drugs are sent directly to patients' homes. In order to improve efficiency, actively communicate with patients and try to send them together. Sometimes I have to send seven or eight patients a day, and I often have to eat at one or two o'clock. There are no weekends, no holidays, and the Dragon Boat Festival also delivers medicine in Dongyang. I just want to do more and work hard to complete the task.

comprehensively improve service, devote to serving various suppliers and doctors, and assume the role of intermediate bridge. As long as the supplier has a demand, I will respond to any request. If the doctor has any questions, I will answer them. In order to facilitate the doctor to find me, I also bought another mobile phone to apply for the short number of the health network. This small measure not only strengthened the contact with the doctor, but also communicated and solved the problem in time. This year, the serious illness medical insurance policy has been constantly changing. I went to the Municipal Medical Insurance Bureau many times to communicate, get the latest news and reimbursement process, and take the trouble to communicate with doctors and suppliers, so that the medical insurance policy can be communicated to patients in time, so that more patients can benefit in time. If the doctor has something unclear, I will ask the doctor to let the patient come to me. I will give directions one by one. The patient will run less and complain less. Before, there were 5 designated pharmacies outside Jinhua city. under my service, many non-designated patients also bought drugs directly in our store. For example, the original designated pharmacy for external distribution in Jinhua Hospital of Traditional Chinese Medicine was another pharmacy. Due to my service and professional ability, I was recognized by doctors and the director of the Medical Insurance Office, and the connection between the Hospital of Traditional Chinese Medicine and our pharmacy was opened in 2018 5 . So far, we have basically distributed the drugs for serious diseases in the whole hospital of traditional Chinese medicine.

Do a good job of extending services, doing sales while doing popularity and popularity. In order to increase the visibility of the pharmacy, we have cooperated with various foundations to provide free drug donation services to patients in Jinliqu area. In addition to the drugs normally purchased for many serious diseases, various foundations also provide "buy and give" activities. This service is free of charge, and a special licensed pharmacist is responsible for this work. At that time, in line with the mentality of not making money and earning popularity, I took over the service of drug donation. Now there are more and more varieties of drug donation, and more and more foundations cooperate with us, such as the China Women's Development Foundation, China Cancer Foundation, China Primary Health Care Foundation, etc. have established cooperation with us. Although there are many trivial things, in addition to winning popularity, the sales performance and popularity of our stores are also improving. Besides Jinhua local people, there are also people from surrounding counties and cities, as well as Lishui, Quzhou, Jiangshan and other places. Our ultimate goal is: no matter manufacturers, patients or doctors in Jinliqu area, when new special drug products are needed, the first thing we can think of is Xinhua Pharmacy, our peak pharmacy.

Relocation is not closed. This year, Xinhua Pharmacy completed the overall relocation work. In order to have a good transition process and reduce the losses caused by the relocation of the hospital, the company leaders decided to move Xinhua Pharmacy to its original store opposite in the first half of this year. In order to successfully complete the relocation work, we have done a good job of communication with hospitals, salesmen and patients in advance, which has been recognized by everyone. At the same time, in order not to affect the sales performance, the whole store staff began to work overtime. From the beginning to the end, the store was not closed for a day. Everyone in the store was too busy to keep up their waist, but the atmosphere of the whole store was very good, and everyone worked very hard.

pharmacies should achieve good performance. In addition to professional requirements, high-quality service is fundamental. I have always practiced this point and made continuous efforts at the same time. Because of this, the performance of Xinhua Pharmacy has also been booming in recent years, and I have also used this platform to get great promotion and countless honors. (According to Wang Xiuling's speech at the summary and commendation meeting of the group company)

More information

The company requires each business segment to formulate medium-and long-term business plans.

According to our newspaper, "if an enterprise wants to develop in the long run, first of all, managers should have a long-term vision." On July 24, when general manager Yu Jianhong deployed the work for the second half of the year at the semi-annual meeting of the group company, he specifically asked all enterprises to formulate specific medium-and long-term business development plans for the next three to five years according to the industrial development trend and the group development strategy. Before making arrangements for the specific key work in the second half of the year, Yu Jianhong emphatically put forward the requirements for each business sector to formulate a business strategy plan for 2016-2018 according to the industry development trend and the group's development strategy. Yu Jianhong pointed out that the current group company's strategic decision-making and strategic development capabilities and efficiency still need to be improved. The publicity, understanding and implementation of the group's development strategy by various companies are not in place. The lack of medium and long-term business planning in each business sector restricts the business of the company. Development, cultivation of core products and profitability, construction of product brands, improvement of business scale and comprehensive strength. Last year, the group company asked the international trading company to formulate three-year work objectives and sign a three-year economic responsibility system with the company's management team. The actual effect shows that this has made the management team's management ideas clearer and more scientific and rational in terms of target setting, work arrangement and business development. For this reason, the group company put forward the requirements for the formulation of medium and long-term development plans for each business sector at this meeting. According to the industry characteristics of each business segment, market environment and other specific circumstances, the company makes requirements for the key content of the development plan of each business segment. For example, the pharmaceutical sector focuses on sales growth targets for key profitable products, product development and

2020

07-30

Condensing the heart and gathering wisdom to seek common development

Compared with the past, a new content has been added in the half year of this year-on the morning of July 24, according to the different industrial sectors of the company, the participating managers were divided into three groups: pharmaceutical industry, cement industry and other industries for special discussion. The theme of the discussion was clear in the meeting notice a week ago: under the current economic situation and industrial environment, how to maintain the improvement of corporate profitability and how to promote better and faster development of enterprises. Jiang Xiaomeng, chairman of the group, and Yu Jianhong, general manager of the group, made guiding speeches in three groups. After the group discussion, the group leaders made a summary report at the conference. Due to the clear theme of the discussion, the management personnel at the meeting were well prepared, and the sparks of ideas collided from time to time during the discussion. Due to the different industrial characteristics and market environment, the communication content of each group also has different emphasis. For example, the pharmaceutical group is most concerned about adjusting marketing strategies, handling the relationship between price and quantity, strengthening technological innovation to improve production efficiency and product quality, and subdividing professional fields to make characteristic markets, etc.; the cement group is more focused on reducing energy consumption, strengthening internal control and management optimization, improving operation efficiency, and extending to upstream and downstream industries; other industry groups have more urgent requirements for clear corporate positioning, strengthening business integration, innovating marketing models, and controlling business risks. But in the final analysis, no matter which aspect the speech focuses on, it finally falls on one point: business operations are facing huge crises and challenges, and they must undergo transformation and upgrading, seek rapid development, and highlight the siege of market competition. Some participants said that due to the correlation between the company's various industries

2020

07-31

The chairman assigned ten "homework questions" to the managers"

News from our newspaper On the afternoon of July 24, Chairman Jiang Xiaomeng put forward ten "homework questions" such as "clear development strategy and self-positioning" for managers at all levels in his concluding speech at the first half of the business analysis meeting ". Before "assigning homework", Jiang Xiaomeng first put forward three "thinking questions": what kind of company are we? What kind of management and what kind of talent team do we need? What kind of difficulties have our products and industries encountered? He pointed out that the peak is a historical, cross-industry, comprehensive joint-stock industrial company, is the product completely full competition, completely rely on their own business judgment, strategic decision-making to operate the company. Only under the framework of various laws and regulations, can we bring more wealth to employees by creating the largest living space and the best benefits. The characteristics of the enterprise, the characteristics of the industry, the historical evolution of the enterprise, and the competitive pattern of the products all directly affect the management mode of the peak. We need to absorb all kinds of talents and use their wisdom to continuously make the peak go on for a long time and achieve the dream of "100-year peak. At present, among the two main businesses of the company, the cement industry has encountered the first negative growth in 25 years, and the price has fallen to the lowest point in nearly 15 years; the increasingly strict management policies of the pharmaceutical industry have brought more challenges and tests to the enterprise. However, the crisis and opportunity always coexist, enterprises to survive and develop, it must keep pace with the times, constantly change. In view of the various changes in the internal status quo and external environment of the enterprise, Chairman Jiang Xiaomeng put forward ten requirements to the management personnel at all levels of the enterprise: the 1. should clarify the development strategy and the enterprise self

2020

07-31

Jiang Xiaomeng Yunnan Jianfeng Lectures on Party Lessons

In order to implement the requirements of the higher-level party committee secretary to give in-depth party lectures in enterprises, on July 4, Jiang Xiaomeng, secretary of the party committee and chairman of the group company, gave a special lecture on "two studies and one doing" for party members at Yunnan Jianfeng Cement Company. In the lecture, Jiang Xiaomeng started from the background, overall requirements, learning and education content, and main measures of the "two studies and one doing" activities. He hoped that all party members and cadres would understand "awe, gratitude, humility, and decent", and put forward "What should the current enterprise do" and "How should the enterprise go in the future" and other issues. Jiang Xiaomeng analyzed the future development trend of cement and pharmaceutical industries in detail, emphasized the importance of seizing opportunities, and pointed out that with the homogenization of cement industry becoming more and more serious, if we want to take the road of differentiated brand development, the core of competition is to strengthen self management and maximize the cost, so as to improve the competitive advantage. As far as Yunnan Jianfeng is concerned, it is necessary to continuously improve the level of process technology management and increase the hourly output by increasing inspection efforts. Starting from strengthening the control of raw material procurement, the quality and price should be controlled. By strengthening sales management, vigorously develop direct agents, and strive to maximize the profit per ton; By strengthening equipment maintenance, reduce equipment accidents and further reduce the consumption of machine materials; Make good use of people, while constantly tapping talents and cultivating new people, we will gradually control the total number of workers and improve labor productivity. According to the current situation and the company's development strategy, what should the party members of the peak do? Jiang Xiaomeng asked all the party members and cadres of Yunnan peak to play a good vanguard and exemplary role and take the lead in learning new knowledge, new technology and new experience.

2020

07-31

Jiang Xiaomeng Yunnan Jianfeng Lectures on Party Lessons

2020

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Cum Military and Civilian Mayor Visits Jinxi Factory

On July 8, Jinhua Mayor and Military and Civilian, Deputy Mayor Sun Rongyan, Municipal Government Secretary-General Zhou Jianmin and other leaders went to Jinxi Development Zone to investigate and visit Jianfeng Pharmaceutical Jinxi Pharmaceutical Factory. The picture shows the army and the people visiting the production workshop accompanied by Shen Quan, director of the Jinxi factory. (Contributor by Zhang Mingyin)

2020

07-31

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